Industries

This report will review the state of the directory services market and will make the case that directory services are primed for a quantum jump in capability and a more complete integration into consumer communication activities. It will be of especial interest to directory publishers, service providers and those who provide these market players wi...

Advanced persistent threats, sophisticated malware, and data breaches have alerted the security industry and all organizations. Any organization, regardless of size and industry, can be targeted. Minimum security measures allow for criminals to investigate for vulnerabilities in a network whether it be through APTs and/or social engineering. Organi...

This research service covers the state of the North American hosted contact center market. Market segments covered include hosted IVR, hosted ACD, hosted chat, hosted outbound customer contact, and hosted agent performance optimization (APO) applications. The study discusses market trends, drivers and restraints, demand and supply, and strategic co...

Nigeria and Kenya's managed services market is at its infancy stage and is viewed by service providers as an exciting market with endless opportunities. Companies are seeking to transform from a capital expenditure model to operating expenditure model by reducing their total cost of ownership. The recent economic downturn and the constant pressure ...

The explosion of mobile devices has drastically changed how end users are accessing data and communicating today while quickly becoming alternative vectors for spreading malware or other malicious threats. This research service covers the global mobile endpoint security products market. It examines drivers and restraints for growth, pricing, distri...

This research covers the global market for digital signage systems. Detailed world market trend analysismarket drivers, market restraints, technology trends, vertical analysis, and pricing analysisare provided in this research. Detailed unit shipment and revenue forecast is provided for: the total market, digital signage displays market, digital ...

This research service covers the Global managed security service providers (MSSPs) market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, the study contains an in-depth analysis of the competitive situation, including vendors' market shares and profiles of the key vendors in the ...

This study examines the trends in the contact center outsourcing services markets in Latin American and forecasts the market demand. It provides an extensive coverage of the services delivered for the overall Latin American market and for the services provided to offshore markets. Data is examined for outsourcing offshore services alone, thereby ex...

Information and Communication Technology Spending Decision Support Database provides an overview of the growth trends in the ICT, IT and Telecom Spending across.