Industries

This research service examines key trends affecting the contact center outsourcing service markets of Colombia and Peru. Market drivers and restraints, specifically concerning contact center outsourcing markets, are analyzed and utilized to forecast demands of the markets. Additionally, this provides extensive coverage of services that are delive...

Managed security service Providers monitor and manage clients electronic infrastructure from their secure operating centers (SOC) in order to protect client data and communications from anomalies and attacks. Influential market catalysts include the high number of network security regulations companies are obligated to comply to, excellent cost-be...

The network security markets in Latin America have been boosted since 2004 by the economic recovery of the Southern Cone, leveraged by the Argentinean recovery, and by the rapid expansion of IT markets in the Andean region, highlighting the Colombian market. Another very important market catalyst has been the heightening demand for mobility of the ...

With the overall IT infrastructure outsourcing contracts decreasing in terms of scope and value, providers in the country are strongly approaching the market with advanced solutions with high margins in an attempt to bundle these services within current customers.

Currently the Brazilian infrastructure outsourcing providers are facing a much more aware demand, with higher expectations and looking for concrete results that an infrastructure outsourcing project can bring to the companys business in terms not only costs but also efficiency. Parallel to this, the main providers in the market are more and more t...

The Chilean data communications services market reflects an intense dynamism stimulated by a large number of public and private initiatives pursuing telecommunication and IT modernization across industries, such as digital signature and certification, e- billing, on-line taxing procedures, and outsourced storage. Within this scenario, the Chilean b...

The large enterprise segment has adopted ERP solutions in the end of the 90s in Latin America. Nowadays, as most part of the large enterprises already have the solution implemented (or in the process to be implemented), this space is saturated and stable. However, the mid-market shows a good opportunity of growth. With a differentiated demand, com...

This research service contains an analysis of the data communications market in Colombia. This study aims to show an analysis of the current market status as well as show the forecasts based on the main pricing, geographical and technology trends observed in the market. Also, a market share of the main participants is provided. The study was segmen...

This research service contains an analysis of the data communications market in Brazil. Since the Brazilian territory is very large and many companies operate in different places, data communications play a very important role and have become one of the most important markets in telecommunications sector. This study aims to show an analysis of the ...