Industries Market Research Reports

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

Global data center investment will continue on a high growth trajectory due to high demand from hyperscale cloud and a high degree of data center activity in emerging economies. The burgeoning AI industry will further accelerate data center investments. A diverse range of industry players, from major hyperscale corporations to prominent colocation ...

The 19th Annual Customer Contact West: A Frost & Sullivan Executive MindxChange brought thought leaders from around the globe to Huntington Beach, California to tackle their challenges with other customer experience (CX) experts. Participants discussed their shared challenges, successful customer solution implementations, and strategies for improvi...

Frost & Sullivan expects SASE adoption to maintain strong growth momentum during the next 5 years, mainly because of factors including the shift to remote and hybrid work models, rapid adoption of cloud and cloud-delivered services, increasing requirements toward integrating disjointed networking and security solutions, and the rising need to suppo...

Cloud services adoption and complexity are accelerating, particularly in multi-cloud environments. Cloud-native application protection platform (CNAPP) emphasizes the need for unified life cycle security rather than patchwork solutions. CNAPP enables organizations to increase team collaboration, including security, platform, and development teams, ...

Digital certificates and the underlying public key infrastructure (PKI) are embedded in many aspects of daily digital communication extending well beyond the traditional use case of leveraging SSL/TLS certificates to secure public-facing websites. In a hyperconnected world, digital certificates provide confidence in use cases ranging from authentic...

Cyberattacks are no longer restricted to large enterprises. As attack vectors diversify, bad actors have plenty of tools at their disposal with which to target small and medium enterprises (SMEs), small offices/home offices (SOHOs), and consumers. SMEs and SOHOs are at a greater disadvantage compared to their larger counterparts since their securit...

Many organizations are incorporating cloud computing and SaaS applications in their business operations since they allow organizations to achieve better operation efficiency and improve overall productivity. Furthermore, with the increasing reliance on cloud computing and SaaS applications, data can now be generated, collected, and processed at a m...

Generative AI (GenAI) has garnered huge interest and holds great promise for optimizing business operations by automating routine tasks, streamlining workflows, and providing intelligent insights that improve efficiency, quality, and performance. Ongoing innovation in artificial intelligence (AI) has introduced GenAI with far-reaching implicatio...