Industries Market Research Reports

The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, business-friendly environment, and sub-marine cable connectivity projects. Enterprises shifting focus to disruptive technolog...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

15 Sep 2022  |  Global  |  Market Research

Global Cyber Threat Intelligence (CTI) and Threat Intelligence Platform (TIP) Markets—Forecast to 2024

The Ever-evolving and Sophisticated Threat Landscape Fuels Demand for Threat Intelligence Solutions

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Threat intelligence is the collection, analysis, and operationalization of external and internal data about past, present, and future cyberattacks that organizations can leverage to understand their security environments and prevent threats. Frost & Sullivan identifies three segments in this broad market: cyber threat intelligence (CTI), threat...

Soft robotics has been experiencing tremendous technological growth in recent years. Research and development activities have increased to optimize and increase the range of applications and support the growing needs of various industries. Because soft robotics technology poses immense advantages, many industries are designing and developing new ty...

This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...

26 Aug 2022  |  Global  |  Market Research

Conversational AI Landscape Expands Beyond Customer Experience

Future Growth Potential of Conversational AI Solutions

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Conversational AI solutions are the most common way of interacting with customers/employees. Integrating artificial intelligence (AI) enabled businesses to gain a newer level of customer/employee insights while enriching their experiences and managing business operations. Further, increasing demand for customized personal experiences encouraged con...