Industries Market Research Reports

Subscribe to RSS Feed
  1. 12 Dec 2023  |  Asia Pacific  |  Market Research

    Asia-Pacific Contact Center Applications Tracker, 2023

    Digital, Omnichannel, and Cloud Applications Drive Growth of Contact Center Solutions in Asia-Pacific

    The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

    $15,000.00
  2. 30 Oct 2023  |  Asia Pacific  |  Market Research

    Southeast Asia Data Center Colocation Services Growth Opportunities

    Increasing Hyperscale Demand and Sustainability Commitments and Service Providers' Expansions in New Markets Enable Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue to grow with the increasing implementation of digital transformation initiatives. Global, regional, and local service providers expansions in new markets, the rising hyperscale demand, and commitment toward sustainability drive market gr...

    $2,450.00
  3. 13 Sep 2023  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand to Ensure Transformational Growth of Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing about 90%. It will continue to dominate the region for a few years because of high demand from the hyperscale cloud segment, OTT participants, and content providers. The demand for hyperscale data center capacity has been growing because of enterprises moving their...

    $2,450.00
  4. 07 Jul 2023  |  Asia Pacific  |  Market Research

    Asia Pacific Web Application Firewall (WAF) Solutions Growth Opportunities

    Stringent Regulatory Requirements for Data Security and Privacy Compliance Drives the Future Growth Potential of WAF

    Today’s business is heavily relying on the web and web applications for better customer engagement and improved operations. As the customer-facing or internal applications often contain valuable information, including customer data or sensitive financial information, the web applications constantly being a prime target for attackers. The surge of...

    $4,950.00
  5. 23 Dec 2021  |  Asia Pacific  |  Market Research

    Evolution of Omnichannel Customer Engagement

    Digitalization Accelerates in an Omnichannel World – A Perspective on Asia-Pacific Region

    2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

    $2,450.00

    Special Price $1,837.50 save 25 %

  6. 09 Nov 2021  |  Asia Pacific  |  Market Research

    Australian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand to Drive the Growth Pipeline for Data Center Colocation

    Australia is one of the key data center colocation service markets in the Asia-Pacific region. Driven by the accelerated deployment of digital transformation initiatives, government support, the growing requirement to process enterprise data, and the adoption of disruptive technologies, the demand for data center services is expected to continu...

    $2,450.00

    Special Price $1,837.50 save 25 %

  7. 03 Sep 2021  |  Asia Pacific  |  Market Research

    Singapore Data Center Colocation Services Growth Opportunities

    Hyperscale Demand Will Drive the Growth Pipeline for the Data Center Colocation Market

    Singapore is a leading data center colocation services market in the Asia-Pacific region. With increasing digital transformation, favorable government policies, and a business-friendly market, the market is expected to maintain robust growth. Enterprises are shifting their focus toward disruptive technologies and 5G implementations to boost colocat...

    $4,950.00

    Special Price $3,712.50 save 25 %

  8. 25 Aug 2021  |  Asia Pacific  |  Market Research

    State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments

    During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum

    The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...

    $4,950.00

    Special Price $3,712.50 save 25 %

  9. 25 Aug 2021  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Future Growth Potential of Data Centers in India Due to Rise in Hyperscale Demand

    Indian data center colocation services is one of the fastest growing markets in the world largely driven by demand for colocation services from hyperscale cloud segment, OTT players, and content providers. The demand for hyperscale data center capacity has been growing at a good pace in India for the last couple of years. The growth is attributed t...

    $2,450.00

    Special Price $1,837.50 save 25 %

  10. 08 Jul 2021  |  Asia Pacific  |  Market Research

    Philippines Telecommunications Customer Experience Management Study 2021

    Benchmarking Industry Excellence in Delivering a Superior Customer Experience

    Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products and services, and various touchpoints. Frost & Sullivan evaluates the customer experiences of the telecommunications sector in the Philippines, examining the critical factors influencing customer behavior through...

    $4,950.00

    Special Price $3,712.50 save 25 %