Industries Market Research Reports

Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...

Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...

Data centers are the backbone of the digital economy. In today’s connected world, enterprises and governments rely heavily on best-in-class data centers and digital infrastructure. However, enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. With hyperscale demand driving grow...

The North American managed SD-WAN market continues to grow as enterprises seek flexibility and control over their network technologies, especially in distributed and branch configurations. SD-WAN technology delivers intelligent routing and security functionality via centrally managed software, simplifying deployments, optimizing network costs, and ...

Across Asia-Pacific (APAC), digital transformation has led to a surge in the adoption of emerging technologies such as cloud, Internet of Things (IoT), and web-based applications among companies from diverse verticals looking to improve efficiency across every area of business operation. However, as technology adoption rates accelerate, organizatio...

Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...

Cyberthreats have increased at an unprecedented rate over the last few years, targeting enterprises of all sizes around the world. Governments and corporates have responded with regulations and enhanced budgets and skill sets to counter risks. Disruptions due to digital transformation strategies and the pandemic have increased the need for solution...

Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network pe...