Industries Market Research Reports
Subscribe to RSS Feed-
23 Dec 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Cloud Contact Center Solutions Tracker, 2021
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
$15,000.00
Special Price $11,250.00 save 25 %
-
15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00
Special Price $11,250.00 save 25 %
-
17 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Customer Experience Outsourcing Services Market, Growth Forecast to 2027
Digitalization and Rightshoring Drive Renewed Growth for Customer Experience Outsourcing Services
The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...
$15,000.00
Special Price $11,250.00 save 25 %
-
15 Nov 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Tracker, Q2 2021
Integrated Cybersecurity Platform Approach Continues to Drive the Asia-Pacific Network Security Market
The APAC network security market continues to witness a healthy YoY growth of 16.7% in Q2 2021, driven by the strong growth of firewall segment. The firewall segment remained as the biggest technology segment and it registered a strong double-digit year-on-year growth rate of 19.8% in Q2 2021. The SSL VPN segment registered a declining YoY growt...
$1,500.00
Special Price $1,125.00 save 25 %
-
08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00
Special Price $3,712.50 save 25 %
-
09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
$4,950.00
Special Price $3,712.50 save 25 %
-
11 Aug 2017  |  Asia Pacific  |  Tracker
Asia-Pacific Enterprise Telephony Market CY2016 Tracker, Forecast to 2021
On-Premise Telephony Solutions Face Strong Challenges from Hosted/Cloud Telephony Services
This Asia-Pacific enterprise telephony market tracker analyzes the trends, go-to-market strategies, and important customer successes. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX. This research is based on Frost & Sullivan's proprietar...
$10,000.00
Special Price $7,500.00 save 25 %
-
28 Jun 2017  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market, CY 2016
Government-led Initiatives Setting the Stage for Robust Growth in Security
The Asia-Pacific network security market recorded a revenue of $3.13 billion and a year-on-year (YoY) growth of 13.9% in 2016, performing better than the year earlier which saw a YoY growth rate of 9.8%. The growth was fueled by the strong performance of major countries such as China, Japan, Australia, and India and was also aided by the high growt...
$15,000.00
Special Price $11,250.00 save 25 %
-
20 Jan 2017  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Q3 2016 Tracker
Growing Advanced Cyber Attacks Driving the Demands for Advanced Security Solutions
The Asia-Pacific network security market recorded an end-user revenue size of $805.5 million in Q3 2016, which grew 17.5% YoY. In the previous year it grew by 11.9% in the same quarter. In Q3 2016, the demand for cyber security solutions remained strong particularly from the Service Providers, Government, and BFSI verticals. The rise of advanced ta...
$1,500.00
Special Price $1,125.00 save 25 %
-
21 Oct 2016  |  Asia Pacific  |  Tracker
Asia-Pacific Network Security Market Q2 2016 Tracker
Strong Market Traction Drives by Rapid Evolving Advanced Cyber Attacks Landscape
The Asia-Pacific network security market recorded a YoY growth of 10.5% in Q2 2016, with Service Provider and Government segments exhibiting sturdy growth. As cyber attacks have become more sophisticated (such as ransomware and advanced persistent threats), enterprises are looking for a security solution that provides a more holistic and specific v...
$1,500.00
Special Price $1,125.00 save 25 %