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24 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Global NAC Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As part of Frost & Sullivan’s ongoing research on the Network Access Control (NAC) market, this is the first edition of Frost Radar™ – Global NAC Market. NAC products and services allow enterprises to see and control the myriad endpoints that are trying to connect or are already connected to corporate networks. Pre-defined policies, and regul...
$4,950.00
Special Price $3,712.50 save 25 %
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23 Dec 2021  |  Asia Pacific  |  Tracker
Asia-Pacific Cloud Contact Center Solutions Tracker, 2021
Future Growth Potential of Cloud Migration due to the Need for Hybrid Delivery, Enhanced Omnichannel Capabilities, Optimized Resou
This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...
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23 Dec 2021  |  Global  |  Frost Radar
Frost Radar™: Secure Web Gateways, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Web-borne threats are second to email as the major threat vector for cyberattacks. It is the hacker favorite for command and control. More organizations are conducting business online and web access has become a critical component. Internet traffic increased drastically driven in large part because of the surging work-from-home trend. In the la...
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21 Dec 2021  |  Europe  |  Frost Radar
Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...
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Special Price $3,712.50 save 25 %
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17 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...
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Special Price $3,712.50 save 25 %
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15 Dec 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Business Process Management Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Business process management (BPM), or business process outsourcing (BPO), services involve an external or third-party provider handling the execution and management of one or more business operations or functions for an organization. Traditionally, BPM services were limited to outsourcing labor-intensive back-office and support services functions. ...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00
Special Price $11,250.00 save 25 %
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13 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Hybrid Enablement Network Services, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...
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26 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Mexico and Central America and the Caribbean
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market sizein Mexico and Central America and the Caribbean in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA ...
$4,950.00
Special Price $3,712.50 save 25 %
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24 Nov 2021  |  Latin America  |  Tracker
Customer Experience Outsourcing Services Market in Colombia and Peru
CX Digitalization and Customer-Centric Initiatives are Driving Outsourcing Demand
This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...
$4,950.00
Special Price $3,712.50 save 25 %