Industries Market Research Reports

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  1. 29 May 2024  |  Global  |  Customer Research

    Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector

    Contact Center Growth Opportunities in North American Retail

    Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...

    $4,950.00
  2. 23 May 2024  |  Global  |  Customer Research

    CX Growth Opportunities in the Healthcare Industry 2024 to 2025

    Customer Perspectives

    Digital health has maintained a consistent growth trajectory and continues to address the multi-faceted challenges that plague the industry. The primary focus is investing in technology that helps organizations move toward the Quintuple Aim of the healthcare framework, which includes improving population health, enhancing patient experience, loweri...

    $4,950.00
  3. 22 May 2024  |  Global  |  Frost Radar

    Frost Radar : Customer Experience Management in Latin America, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the positioning of key companies in the Latin American customer experience management industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctio...

    $4,950.00
  4. 20 May 2024  |  Global  |  Frost Radar

    Frost Radar : Data Protection Services, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Data protection is a vital tool for enterprises to protect against rapidly evolving cyber threats (particularly ransomware attacks). Since its inception in 2014, the data protection industry has continued to evolve and grow each year. Merger and acquisition (M&A) trends remain robust as companies in adjacent spaces seek to acquire new capabilities ...

    $4,950.00
  5. 15 May 2024  |  Global  |  Customer Research

    Growth Opportunities in CX Transformation 2024 to 2025

    Customer Perspectives

    The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

    $6,000.00
  6. 25 Apr 2024  |  Global  |  Frost Radar

    Frost Radar : SD-WAN and SASE Solutions, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The software-defined wide area network (SD-WAN)/secure access service edge (SASE) industry remains fragmented, with close to 25 vendors in competition globally. However, not all vendors provide complete SD-WAN solutions. The eight companies mapped on this Frost Radar HPE Aruba Networks, Cisco Systems, Citrix Systems, Fortinet, Nuage Networks, Palo...

    $4,950.00
  7. 22 Apr 2024  |  Global  |  Frost Radar

    Frost Radar : Enterprise Satellite Broadband Services, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The enterprise satellite broadband industry is mature yet experiencing significant growth and innovation. Factors driving these changes include increasing global demand for fast and reliable connectivity, growing need for the digitalization of remote services and operations, relevant advancements in satellite technology, and the proliferation of sa...

    $4,950.00
  8. 12 Apr 2024  |  Global  |  Customer Research

    The State of the Cloud Asia-Pacific

    Cloud Investments Underlie Strategies for Economic Growth and Recovery

    In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...

    $4,950.00
  9. 11 Apr 2024  |  North America  |  Frost Radar

    Frost Radar : Customer Relationship Management, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Businesses want customer relationship management (CRM) software that unifies all data related to customers and deals, and provides advanced integrations with business applications and advanced security. The CRM industry is in the growth phase, with solution providers consolidating. Some providers offer combined CRM suites while others offer sta...

    $4,950.00
  10. 26 Mar 2024  |  Global  |  Frost Radar

    Frost Radar : Customer Experience Management in Asia-Pacific, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The customer experience (CX) management services industry is forecast to grow rapidly, fueled by the recognition of CX as an effective strategy for competitive differentiation and a compelling incentive for businesses to outsource CX operations. CX management services are increasingly vital in building a solid end-to-end customer journey as custome...

    $4,950.00