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30 Dec 2022  |  Global  |  Customer Research
The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation
Highlights from the Annual Frost & Sullivan Global IoT Survey
In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...
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20 Dec 2022  |  Global  |  Market Outlook
Predictions for the Cloud Industry
Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...
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20 Dec 2022  |  Global  |  Market Outlook
Top 10 for 2023: Predictions for the Data Center Colocation Industry
Data centers are the backbone of the digital economy. In today’s connected world, enterprises and governments rely heavily on best-in-class data centers and digital infrastructure. However, enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. With hyperscale demand driving grow...
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13 Dec 2022  |  Global  |  Market Outlook
Predictions for the Artificial Intelligence Industry
Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...
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08 Dec 2022  |  Global  |  Customer Research
How Users Select a Public Cloud Provider
Highlights from the 2022 Frost & Sullivan Global Cloud User Survey
Since 2010, Frost & Sullivan has conducted an annual web-based survey of enterprise cloud decision makers. The goal is to understand not just what choices they make about cloud workloads and data, but also why. One area of inquiry is why enterprises have selected their primary public cloud service provider. In this highly concentrated market, the t...
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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29 Nov 2022  |  Global  |  Customer Research
The State of the Cloud: The Importance of Hybrid and Multicloud Environments for Business Success
Frost & Sullivan Global Cloud Survey 2022 Highlights
According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...
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25 Nov 2022  |  Global  |  Market Outlook
Internet of Things (IoT) Predictions Outlook
Top 10 for 2023
With 41.76 billion active IoT connected devices expected in 2023, IoT providers must be prepared to address growing demands across new verticals. Collaboration with ecosystem partners will be crucial as businesses enter a challenging and hectic digital phase. This study presents Frost & Sullivan’s predictions for the IoT industry in 2023. Thes...
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18 Nov 2022  |  South Asia, Middle East & North Africa  |  Market Outlook
ICT Market in the Middle East, Forecast to 2026
Governments Are Leading Digital Growth
The Middle East is one of the most dynamic information and communication technology (ICT) markets and has been consistently growing at a healthy rate. Saudi Arabia is the largest economy of the region, and it is on a path of significant economic transformation that will provide numerous ICT opportunities across industries. In the flourishing Saudi ...
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16 Nov 2022  |  Global  |  Market Outlook
Top 10 Predictions in the Network Services Industry
Predictions for the Network Services Industry
In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...
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