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24 Dec 2020  |  North America  |  Market Research
North America Customer Experience Outsourcing Services, Forecast to 2024
Virtual Agents and Remote Interactions Create New Growth Opportunities
This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...
$2,450.00 -
14 Dec 2020  |  North America  |  Market Research
IT/OT Convergence Accelerating Growth Opportunity in the Global Operational Technology (OT) Cybersecurity Market
Future Growth Potential Driven by Higher Awareness of Securing OT and ICS Environments
In the industry 4.0 era, increased connectivity within and across cyber and physical systems has enabled smart manufacturing while escalating cybersecurity risks. This research assesses the global operational technology (OT) cybersecurity market over the 2018 to 2023 period. OT cybersecurity solutions protect OT systems from cyberattacks and includ...
$2,450.00 -
24 Nov 2020  |  North America  |  Market Research
COVID-19 Geopolitical Chaos Highlights the Importance of Marketing Automation Solutions, 2020
Transformational Growth will Result as the Way We Communicate Fundamentally Changes
The COVID-19 pandemic changed the way businesses run and how people communicate. Digital is king, and with the social distancing and lockdown rules in place, businesses must invest in digital solutions that enable remote working and automate business processes such as marketing and sales. Without these adjustments, businesses will lose out on conne...
$4,950.00 -
17 Nov 2020  |  North America  |  Market Research
Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025
Competition Moves up the Stack as IaaS Adoption Accelerates
The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...
$4,950.00 -
12 Nov 2020  |  North America  |  Market Research
North American Mobile Asset Management Market Continues Steady Growth Across Multiple Use Cases, Forecast to 2025
COVID-19, More Affordable Technologies, and Higher Customer Expectations are Driving New Sales
This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...
$4,950.00 -
10 Nov 2020  |  Latin America  |  Market Research
Analysis of the Latin American Data Center Services Market, Forecast to 2024
The Growth of Cloud Providers in the Region Drives the Momentum for Colocation Services
The Latin American data center services market is growing; companies are beginning to understand the benefits of outsourcing infrastructure to a third party and are starting to lose their fear and mistrust of service providers. There are still considerable opportunities in the Latin American market, with providers expanding facilities and building...
$4,950.00 -
09 Nov 2020  |  North America  |  Market Research
Top Takeaways from Frost & Sullivan’s Customer Contact Virtual
How Businesses Successfully Overcame COVID-19 Challenges
Frost & Sullivan launched the first ever virtual customer contact event. The new platform proved successful for an interactive Executive MindXchange, despite the obstacles COVID-19 created for such events. We had a full house, where the majority of people stayed engaged on the event platform throughout the program. Moving from session to session wa...
$2,450.00 -
05 Nov 2020  |  Latin America  |  Market Research
Automation and Work-at-Home Transforming the Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2025
New Paramount Importance of Remote Interactions Spur Novel Growth Opportunities
The customer experience outsourcing (CXO) services market was significantly hit by the COVID-19 pandemic in 2020, especially when measuring revenue in US dollars. However, the negative impact was not as great as in other economic sectors, as a couple of positive trends were accelerated by the COVID-19 crisis. Social distancing regulations across th...
$8,000.00 -
04 Nov 2020  |  North America  |  Market Research
Desktop-as-a-Service Market Powering a Post-Pandemic Workforce
Growth Opportunities in the Desktop-as-a-Service Market
In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...
$2,450.00 -
29 Oct 2020  |  North America  |  Market Research
Increasing Digitization Transforming the Construction Management Solutions Market, 2020
A Younger Workforce, Mobile Devices, and Increasing Documentation Encourage the Transition from Pen, Paper, and Spreadsheets to Dedicated Software
The construction management solution (CMS) market is crowded with numerous small and large vendors competing for customers and market share. Among the most important sources of competitive differentiation are the depth of a vendor’s product line strategy and the ability to address the needs of a variety of stakeholder groups involved in a constru...
$4,950.00