Industries Market Research Reports

As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

11 Aug 2022  |  Europe  |  Market Research

European Managed and Professional Security Services Market

Partnering with MSS/PSS Vendors to Advance Security Maturity

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The Managed Security Services Market is made up of security vendors who provide technology, expertise, and management for the private and public sector, but the customer retains control and oversight. Common services include DDoS protection or mitigation, managed firewall, vulnerability management, or breach & attack simulation. These services a...

The energy sector in Central and Eastern Europe (CEE) is on the verge of smart grid transformation. Smart metering remains the key focal point, and smart grid technologies are deployed in pilot projects. This study provides a market analysis of smart energy development in CEE and presents key characteristics of the fast growing IT market in the reg...

Despite many economic challenges, a steady increase is being witnessed in the adoption of hosted contact center services in the EMEA market. The competitive landscape sees a mixed range of service providers, sharing a common goal of achieving greater market penetration. The changing landscape of the modern consumer (digitally connected, social medi...

In the connected age, the flow of data through cities is becoming a key contributor to global competitiveness. European cities are taking advantage of public funds to experiment with open access to data and to assess the monetization potential for selected sources. Although estimating the full value of data in the public sector is difficult, govern...