Industries

Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...

As employee presence in offices surges to its highest level in more than four years, companies are realigning their workspace and technology investments amid a new landscape. The workplace is becoming more flexible, technologically advanced, and environmentally conscious while also being flexible to accommodate potential policy shifts. Frost & S...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to AI Voice Solutions, Augmented Reality, Artificial Intelligence, Fintech Platform, Generative AI, Edge AI, Blockchain. These technologies empower users to employ various input methods, enhancing accessibility and convenience. ...

Demand for unified communications as a service (UCaaS) continues to rise globally with the proliferation of cloud communications among mainstream enterprises. Asia-Pacific is primed for robust cloud communications growth as more businesses transition toward cloud solutions to boost their digital agility, reduce costs, and improve efficiency. UCaaS ...

The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar analysis provides a perspective on key trends and assesses 19 growth and innovation leaders. The Frost...

API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...

The unified communications and collaboration (UC&C) landscape is undergoing a period of rapid evolution, driven by technological advancements, shifting business needs, and the growing prevalence of remote and hybrid work arrangements. As organizations seek to enhance communication and collaboration efficiencies, a set of strategic imperatives has e...

Macro cells are the workhorse of most CSP networks. With higher output power, they cover larger areas and provide most of the coverage and capacity of the 5G network. Most macro cells now provide outdoor coverage, but in the past, they provided indoor coverage as well. However, wireless coverage based on macro cells can have coverage issues caused ...

The mobile communications industry in LATAM is crucial for economic growth, social connectivity, and digital inclusion. As smartphone penetration increases and network coverage expands, 5G connectivity demands strive for market innovation, supporting businesses, and improving general access to an essential service. The analysis is segmented by prep...