Industries

The attached tracker presents mobile communications metrics for tier I mobile operators in the U.S. and the Canadian mobile communication markets. Statistics on mobile subscribers, service and data revenues (and ARPU), prepaid and postpaid subscribers, capital expenditures, minutes of usage, cost per gross addition, cash cost per user, and others a...

This study provides a comprehensive perspective on the North American VoIP access and SIP trunking services markets. It discusses market drivers, restraints, and trends. It also provides vendor profiles and a competitive analysis. Forecasts are available in terms of users and revenues with breakdowns by trunking versus line-side implementations and...

The current mobile sales force automation (SFA) market in North America is sizeable, yet at the same time is still finding its way. A consensus has formed that mobile SFA is a desirable capability; however, the market itself remains fragmented -- and feature sets, pricing strategies, and alliances can diverge dramatically among current participant...

Service providers face competition from application providers, such as over-the-top video services providers. Instead of relying entirely on Net Neutrality to work in its favor, service providers are considering new applications that could offer new sources of revenues. How vendors enable service providers overcome this challenge could be an import...

This study focuses on hosted IP telephony services including IP Centrex and hosted IP PBX, as well as more comprehensive service bundles, typically referred to as Unified Communications (UC) services, that also include hosted voice and unified messaging, chat/instant messaging and presence, conferencing and collaboration. The findings of this study...

Currently in North America, BlackBerry still has the largest market share amongst smartphone manufacturers and operating systems.  However, Apple and Android have narrowed the gap drastically over the past year with Apple’s continued success of the iPhone, and Android’s successful open source strategy with its OEM partners.  Furthermore, Micr...

This strategic analysis is part of Frost & Sullivan’s continued coverage of the conferencing and collaboration marketplace. Within this analysis, Frost & Sullivan has identified industry challenges, market drivers, restraints, competitive trends, revenues, market shares, and key market trends, within the North American audio conferencing services.....

The U.S. mobile penetration levels are at the 90 percent mark. An increasing number of mobile subscribers are using various content services and applications on their devices, which opens up newer avenues for mobile advertising. Penetration of next-generation mobile handheld devices such as Smartphones and tablet PCs have opened up newer possibilit...

Mobile Office solutions are providing significant improvements to the overall performance of the mobile workforce. Furthermore, as an increasing number of functional enterprise applications make their way into the enterprise, Mobile Office solutions have innovatively integrated with these, forming a cross-functional efficiency. The advancement is n...