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18 Apr 2024  |  Global  |  Customer Research
Voice of Customer: Global Enterprise Network Access Services
Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth
In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, t...
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04 Apr 2024  |  Global  |  Technology Research
Digital Technologies in Manufacturing: Growth Opportunities
Disruptive technologies are redefining manufacturing norms, helping businesses enhance efficiency and ensure growth
This study examines the dynamic shift in the global manufacturing industry towards digitalization. Visible particularly in sectors such as automotive, aerospace, and electronics, the shift is characterized by the increasing adoption of automation, artificial intelligence (AI), the Internet of Things (IoT), and other such technologies. Supply chain ...
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18 Dec 2023  |  Global  |  Customer Research
Equipping Frontline Workers with Digital Tools for Success Amid Skilled Labor Shortages
The Right Communications Solutions Boost Frontline Worker Productivity, Comfort, and Safety
Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately 2.5 Billion deskless/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. Frontline workers comprise a diverse category of workers that typically do ...
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24 Oct 2023  |  Global  |  Customer Research
Global SD-WAN and SASE Voice of Customer Research Insights
Benefits of SD-WAN and SASE Adoption in Advancing Digital Transformation
In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...
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12 Sep 2023  |  Global  |  Technology Research
Growth Opportunities and Impact of Sensors and Digital Technologies on Building Automation
The Need to Improve Indoor Air Quality, Occupancy Sensing, and AI and Digital Twin are Driving Building Automation Market Growth.
Building automation is increasingly relying on sensor technologies and digital services. Buildings use sensors to gather information based on a range of operational and environmental factors, including temperature, humidity, light levels, occupancy, and energy. The information can be utilized to improve building performance in a variety of ways, in...
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25 Aug 2023  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond
Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
$4,950.00
Special Price $4,455.00 save 10 %
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26 Apr 2023  |  Global  |  Customer Research
Evaluating Demand for PBX Functionality and PSTN Connectivity
Is the Future of Business Call Control Mobile?
Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enter...
$4,950.00
Special Price $4,455.00 save 10 %
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24 May 2022  |  Global  |  Customer Research
Evaluating Mobile Communications Solutions for the Hybrid Workforce
Novel Solution Designs Address Important Market Gaps
Over the past two decades, mobile communications have become an indelible part of most people’s personal and business lives. The benefits of mobile communications in driving productivity and efficiencies in modern organizations are hard to miss as workforces become increasingly distributed and mobile. However, few organizations employ robust mobi...
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Special Price $4,207.50 save 15 %
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22 Apr 2022  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
CPaaS and APIs Will Drive CX Enhancements and Business Process Automation Beyond COVID-19
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
$4,950.00
Special Price $3,712.50 save 25 %