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18 Jun 2015  |  South Asia, Middle East & North Africa  |  Market Research
Contact Center Applications Market in India CY 2014
Customer Experience and Omnichannel Interaction Leading to High Adoption
This Market Insight examines key trends, vendor performance, and vertical and horizontal revenue and trends in the Indian contact center applications market. Customer service is a critical differentiating factor amongst businesses. Organizations are showing more willingness to invest in new processes and solutions to enhance customer service and im...
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