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12 Aug 2016 | Latin America | Market Research
Automation and Self Service Market Trends in Latin America
The Race to Cut Costs Without Sacrificing Service Quality
This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...
$1,500.00 -
10 Jul 2013 | Latin America | Economic and Databases
Emerging Market Growth Prospects : Brazil
Insight into Emerging Markets
Brazil is the seventh largest economy in the world with a GDP of $2.233 trillion in 2012. Economic growth declined sharply in 2012 due to low domestic and exports demand. In an effort to revive the economic growth, the government initiated policies in 2012 to reduce energy costs, restructure oil royalty payments, and strengthen investment in infras...
$3,950.00
