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18 Dec 2020  |  Europe  |  Market Research
AI-powered Voicebots Turbocharging European Customer Journeys, 2020
Voicebot-enhanced Customer Experiences to Create New Opportunities for European Businesses
The voicebots market is still in its early stages in Europe but is one of the fastest-growing within the field of information and communication technology (ICT). By enhancing customer interactions and customer experience (CX), voicebot offerings seem ready to become one of the most valuable business solutions in the CX space. Latest advances in ar...
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18 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services
In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Rightshoring Practices Transform Australia’s Customer Experience Outsourcing Services Market, 2020–2026
Intelligent Chatbots and Virtual Agents to Boost Contact Center Efficiency
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Outstanding Customer Engagement Fuels Thailand's Customer Experience Outsourcing Services Market, 2020–2026
Lower Costs, Business Reslilency, and Access to Skilled Talent to Bring About Transformational Growth in the Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Omnichannel Customer Contact Powers Malaysia’s Customer Experience Outsourcing Services Market, 2020–2026
Availiablity of a Multilingual Workforce to Attract Offshore Growth Opportunities in Customer Engagement
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Taiwan’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Determine Future Growth Potential of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Omnichannel and Automation Power the Philippines Customer Experience Outsourcing Services Market, 2020–2026
Demand for Cost Savings, Business Flexibility, and Low Operation Costs to Ensure Competitive Intensity in the Customer Experience Outsourcing Market
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Singapore Customer Experience Outsourcing Services Market, 2020–2026
Digital Transformation Initiatives and Value-added Services to Ensure Transformation Growth of CX Outsourcing
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Demand for Deeper Customer Engagement Drives Hong Kong’s Customer Experience Outsourcing Services Market, 2020–2026
Digital Initiatives and Value-added Services to Ensure Transformational Growth in the CX Outsourcing Space
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %