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10 Jan 2014  |  North America  |  Customer Research
The Future of Enterprise Communications from a Customer Perspective
Opportunities in the 5 Key Markets in the United States and Europe
The overall research objective of the following study was to measure the current use and future decision making behavior toward IT technologies, specifically: audio conferencing, business grade softphones, consumer softphones, headsets, IP telephony, TDM phones, unified communications client, video and web conferencing. It turns out that many IT ma...
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