Industries Market Research Reports

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

Managed security service providers (MSSPs) offer technology, expertise, and management for private and public sector customers, though the customer retains control and oversight. Standard services include distributed denial of service protection or mitigation, managed firewall, vulnerability management, and breach and attack simulation. Once provid...

This analysis assesses the power and energy market in Asia-Pacific. The primary focus is power generation, but grids, energy storage, hydrogen, and the role of fossils are included in the trends section. Asia-Pacific encompasses diverse countries, from highly developed economies, such as South Korea and Japan, to under-developed ones such as Lao...

The Russo-Ukrainian war has dealt a massive energy shock to Europe, galvanizing policymakers into action. 2023 saw a raft of legislation being finalized, leading to the creation of a legal framework to drive investment in clean technologies. The implementation of these policies will be critical to their effectiveness. Many of the easy decisions hav...

10 Apr 2024  |  Asia Pacific  |  Market Outlook

Chinese Automotive Growth Opportunities, Outlook for 2024

Huawei s Cross-industry Partnerships Will Strengthen Electric Vehicle Industry Integration

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This study discusses the automotive industry in China, with a focus on passenger vehicles, including sedans, sports utility vehicles, multi-purpose vehicles, and crossover vehicles. The study also assesses the country s electric vehicle (EV), charging, and battery swapping infrastructure. In recent years, the strongest growth factors in the Chin...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...

Europe continues to be the leading market for electric vehicles. BEVs are considered ‘clean’ innovations where tech gadgets render high-tech attributes when compared to ICEs. Frost & Sullivan assessed new customer attitudes and preferences for alternative vehicles and powertrains by vehicle segment and key demographics. Frost & Sullivan carried...

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...