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  1. 23 Dec 2021  |  Asia Pacific  |  Market Research

    Evolution of Omnichannel Customer Engagement

    Digitalization Accelerates in an Omnichannel World – A Perspective on Asia-Pacific Region

    2020 created a perfect storm of challenges for the contact center industry. Organizations struggled to deliver on products and services since the COVID-19 pandemic broke out. During this uncertain time, it was even more important to listen and engage with customers and ensure the delivery of continued experiences. To address this, organizations had...

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  2. 22 Dec 2021  |  Asia Pacific  |  Market Research

    Vietnam Building Automation Systems (BAS) Growth Opportunities

    Disruptive Technologies and Innovative Business Models will be Key to the Advancement of the Industry

    The COVID-19 pandemic has accelerated the need to automate buildings. There is an increasing need to manage buildings remotely, which demands the convergence of advanced analytics, artificial intelligence (AI), and emerging technologies with building automation systems (BAS). Currently, 90% of the BMS market in Vietnam is in the early stages of dig...

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  3. 21 Dec 2021  |  North America  |  Market Research

    Global Privileged Access Management (PAM) Solutions Growth Opportunities

    The Ever-changing Threat Landscape and Expanded Attack Surface Drive the Future Growth Potential of Privileged Access Management Solutions

    Cyberattacks continued to increase in 2020 and will constantly evolve in the future with increasing sophistication and blended techniques. Attacks on privileged accounts are expected to rise, as working from home and hybrid working environments will continue to prevail in the years to come due to the pandemic. The digital transformation journey...

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  4. 21 Dec 2021  |  North America  |  Market Research

    Growth Opportunities for European Class 1–3 Replacement Tire Pressure Monitoring System Sensors Aftermarket, Category Management

    Government Mandates on TPMS Sensors for Passenger Vehicles across Europe Drive Product Demand

    This report explores the aftermarket for passenger car and light truck tire pressure monitoring system (TPMS) sensors. The overall market is divided into direct fit, pre-programmed, and universal sensors based on the TPMS type. The research covers unit shipment, revenue, average price, distribution channel share, and major participants. The base ye...

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  5. 21 Dec 2021  |  Europe  |  Frost Radar

    Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

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  6. 21 Dec 2021  |  North America  |  Market Research

    North American Service Provider Edge Strategies and Growth Opportunities

    A Massive Amount of IoT Data, Sprawl of Distributed Users, and Growing 5G Deployment Drive Edge Services Adoption

    Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

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  7. 20 Dec 2021  |  North America  |  Frost Radar

    Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectivel...

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  8. 20 Dec 2021  |  North America  |  Market Research

    Global Mobility-as-a-Service Growth Opportunities

    Open Data Policies, Data Sharing, Public-private Partnerships, and Government Push Vital for Success

    Evolving work environments and shifting industry structures change consumer preferences and influence mobility in cities. The COVID-19 pandemic has forced cities to rethink their transportation networks and make them more flexible and sustainable. Innovative solutions are necessary to meet citizens’ needs, ensure efficient transportation systems,...

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  9. 18 Dec 2021  |  Asia Pacific  |  Market Research

    Association of Southeast Asian Nations (ASEAN) Commercial Vehicle (CV) Growth Opportunities

    Sales Volume in the Region is Expected to more than Double by the End of the Decade, Driven by Rising Infrastructure and Economic Activity

    The overall commercial vehicle volume in ASEAN is expected to reach 1.7 million units by 2030, growing at a CAGR of 7.9% between 2020 and 2030. The region has experienced rapid industrialization, moving away from agriculture and toward manufacturing of electrical and electronic components and machinery. Post the pandemic, there has been a revival i...

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  10. 17 Dec 2021  |  North America  |  Frost Radar

    Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

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    Special Price $3,712.50 save 25 %