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  1. 28 May 2021  |  Global  |  Megatrends

    Transformative Mega Trends Enabling Lights Out Manufacturing

    Post-pandemic Manufacturing Shifts will Usher Future Growth Potential of ‘Lights Out’ Environment

    The COVID-19 pandemic has not only hindered global manufacturing output but has also hastened the shift toward Industry 5.0. Digitalization and automation are rapidly shaping business strategy, with nearly 90% of companies embracing digital transformation in the short term. In an effort to become more resilient and shock-proof, manufacturers, espec...

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  2. 12 May 2021  |  Global  |  Customer Research

    Investing in Communications and Collaboration Tools to Empower Frontline Workers

    Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

    Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

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  3. 30 Apr 2021  |  Global  |  Megatrends

    Transformative Mega Trends Shaping Post-COVID Consumer Behavior

    New Customer Experiences Driven by Digitalization and Personalization Create Growth Opportunities

    COVID-19 has impacted the way we work, make purchases, and spend our free time. Some consumption patterns and behaviors will have a lasting impact on economies around the world. Frost & Sullivan has mapped 5 critical areas of influences that will shape consumer behavior. • Home: The pandemic has compelled consumers to interact with technology...

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  4. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Retail

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In 2020, the retail industry faced tremendous challenges, as COVID-19 caused disruptions in product supply and demand; in the labor pool; and in consumer spending. To address the challenges, retailers accelerated their digitalization strategies. The retailers best positioned to emerge stronger from COVID-19 were those that leveraged a cloud foundat...

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  5. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Financial Services

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    For financial institutions, the first months of 2020 were a test of operational agility. In response to COVID-19's chaos, including branch shutdowns, concerns about employee health and safety, and shifting government mandates, the financial firms best able to pivot were those that were already well into their cloud journeys. Such firms leveraged a ...

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  6. 17 Mar 2021  |  Global  |  Customer Research

    Cloud Drives Digital Transformation in Manufacturing

    Highlights from the 2020 Frost & Sullivan Global Cloud User Survey

    In response to the COVID-19 pandemic, manufacturers accelerated their digitalization strategies in 2020. The most successful firms leveraged a cloud foundation to boost productivity, enable collaboration among remote and frontline employees, and connect people, devices, and data via intelligent platforms. The Frost & Sullivan reveals the progress a...

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  7. 18 Feb 2021  |  Europe  |  Customer Research

    Communications and Collaboration Investment Priorities

    IT/Telecom Buyers’ Perspective

    This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on comm...

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  8. 11 Feb 2021  |  Europe  |  Megatrends

    A New Global Paradigm with China’s One Belt, One Road Initiative

    Improved Connectivity and Reshaping of Trade Relations Leading to New Growth Opportunities

    China envisions the revival of the ancient Silk Road, which previously facilitated trade with nations across Persia, Central Asia, and Europe for over 2,000 years, as a catalyst to unify both local and international markets through trade activities and trade routes. The introduction of the One Belt, One Road Initiative in 2013 seeks to develop a ne...

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  9. 02 Feb 2021  |  Global  |  Megatrends

    Future of Connected Living

    The Top 3 Connectivity Ecosystems that will Simplify Human Lives—Homes, Cities, and Workplaces

    With more than 20 connected devices per human by 2030, we are rapidly moving to an environment that is permanently online and always connected. An increasingly digitalized and connected world will have a profound impact on a wide range of applications at home, at work, across cities, and several other use-cases (healthcare and automotive, for examp...

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  10. 25 Jan 2021  |  Global  |  Megatrends

    Future of User Interfaces Shaping New Consumer Experiences

    Augmented Reality, Virtual Reality, and Biometrics Represent Key Growth Opportunities

    User Interface technologies have moved beyond the concept of simply representing machines to their users to enabling sophisticated and personalized interaction. The COVID-19 pandemic has accelerated their use in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. This report aims to help compa...

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