Industries

In the near future, cars will function similar to how smartphones or even smart devices are utilized today, an evolutionary leap from their original role as merely transportation hardware. Automakers must recognize this impending shift and transform their vehicles into digital hubs as soon as feasible. Although this new form of operation will spell...

Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, a business-friendly environment, and political stability. Enterprises shifting their focus to disruptive technologies will al...

Ransomware has evolved into a top security concern for organizations, and the escalating number of attacks have validated the harmful impact this type of malware can cause across numerous sectors and industries. Cyber-attacks involving ransomware were originally viewed as a novelty that creative criminals came up with, but this type of malware atta...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

During the 2021 United Nations Climate Change Conference (COP26), the European Union and the United States announced their commitments to become carbon neutral by 2050, while China and India, the first- and third-largest emitters, plan to become carbon neutral by 2060 and 2070, respectively. Low-income countries will struggle to reduce their carbon...

Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

Globally, the building industry accounts for about one-third of energy consumption and emissions. According to the International Energy Agency (IEA), as of 2019, the building industry’s energy consumption reached 130 Exajoule (EJ) and has increased by 20% compared to 2010 levels. Growing ownership and use of air-conditioning and extreme weather c...

•LiDAR is an imaging technology that enables distance measurement and the construction of precise and detailed 3D mapping solutions. •4D LiDAR will significantly impact the industrial and the automotive sectors (primarily, autonomous vehicles). For Level 4 and 5 automated driving, the automotive industry will choose 4D LiDAR sensor technology ...

The demand for thin films has been immense because of the miniaturization trend. Developers of semiconductors and energy storage devices have been experimenting with atomic layer deposition technology for mass deployment, recognizing the shift from testing the product for specific application requirements to scaling the technology according to grow...