Industries Market Research Reports

11 Jun 2021  |  Asia Pacific  |  Market Research

Southeast Asian Integrated Facilities Management Growth Opportunities

Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region

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The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...

Indonesia is a prominent data center colocation services market in Southeast Asia. With increasing implementation of digital transformation initiatives, favorable government policies toward digital technology adoption, and improvements in the countrys connectivity and network infrastructure, the market is expected to continue growing. Enterprises a...

Australia and New Zealand (ANZ) are highly urbanized markets with large infrastructure expenditure by governments and high uptake of collaboration solutions in the construction industry. However, the use of cognitive solutions and the “innovate to zero” concept (for example, zero defects, emails, and emissions) are still nascent. Beyond...

The APAC network security (NWS) market saw a healthy YoY growth of 16.7% in H2 2020. Network firewall segment will continue to be the driving force of the overall NWS market. Stronger demand for secure SD-WAN and secure cloud edge services solutions is a new driving force that ensures greater adoption of edge security solutions, centered by firewa...

13 May 2021  |  Asia Pacific  |  Market Research

Japan B2B Payment Services Voice of Customer, 2021

Emerging Technology Adoption and Strategic Partnerships Set to Unlock Growth Opportunities

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The Japanese government encourages a shift toward cashless through initiatives such as the tax rebate program and open banking law reform. As the proportion of customers using cashless transactions rises, businesses increasingly seek solutions to complement their B2B2C needs. A staggering 55% and 70% of companies received payments today are from co...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

30 Apr 2021  |  Asia Pacific  |  Market Research

Digitalization and Data Analytics are Driving Asia-Pacific Cross-border and Remittance Service Market Growth

The Need for Faster Payment Services and Lower Transaction Fees Creates New Growth Opportunities

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2020 was marked by pervasive disruption, caused by the COVID-19 pandemic, which created growth opportunities for cross-border and remittance service providers. The market witnessed a rise in digital adoption rates (15% YoY growth rate in 2020). Rapidly advancing technologies, evolving customer expectations, and a changing regulatory landscape are d...

29 Apr 2021  |  Asia Pacific  |  Market Research

Disruptive COVID-19 Influencing Malaysia’s Automotive Industry, 2021

Sales Tax Exemption on New Passenger Vehicle Softens the Impact of the COVID-19 Pandemic on the Automotive Industry and Promotes Transformational Growth

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In 2020, Malaysias Total Industry Volume (TIV) dropped 12.4%, compared to 2019, with only 529,434 units being sold. The Passenger Vehicle (PV) segment remained dominant with 90.8% market share. The sales tax exemption introduced between June and December 2020 spurred the demand for the segment. Sales of gasoline powertrain grew from 82.6% in 2019 ...

13 Apr 2021  |  Asia Pacific  |  Market Research

High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market

Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services

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Key Issues Addressed

Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...