Industries Market Research Reports
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08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00
Special Price $3,712.50 save 25 %
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04 Oct 2021  |  North America  |  Tracker
North America Consumer Communication Services Tracker, Q2 2021
Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireles Services
The consumer communication services tracker for 2021 Q2 provides detailed information for several companies in the consumer communication services market for the United States and Canada. The aggregated data—delivered by country, technology, and company—includes subscriber, revenue, net add (loss), projection, and market share. The compiled stu...
$1,500.00
Special Price $1,125.00 save 25 %
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
$3,000.00
Special Price $2,250.00 save 25 %
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21 Sep 2021  |  North America  |  Tracker
North American Customer Experience Outsourcing Services Market Growth Opportunities
Digitalization and Automation Spur Outsourcing and Double-Digit Growth Rates
The CX landscape is changing rapidly. Organizations across the board are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools are able to create a seamless ...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Sep 2021  |  North America  |  Tracker
North American Mobile Trackers, Q2 2021
5G Mobile Computing Devices to Ensure Future Growth Potential of North American Mobile Operators in Q2, 2021
High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...
$6,000.00
Special Price $4,500.00 save 25 %
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09 Sep 2021  |  Asia Pacific  |  Tracker
Rising Demand for Digital Technologies Accelerates Asia-Pacific Business Process Management (BPM) Services Market Growth
Traditional BPM Services are Being Reinvented through Digital Technologies to Deliver Enhanced Business Outcomes
In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...
$4,950.00
Special Price $3,712.50 save 25 %
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07 Sep 2021  |  Global  |  Economic and Databases
2023 Global Macroeconomic Transformation
Accelerated Policy Emphasis on Clean Energy, Digitalization, and Infrastructure Development
The COVID-19 pandemic pushed the global economy into a deep recession in 2020, with recovery underway. While economic parameters are improving, the pandemic has brought about transformative shifts in government policy, industries, and the business environment. This research provides insights into the new policy priorities of governments to build re...
$2,450.00
Special Price $1,837.50 save 25 %
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03 Sep 2021  |  North America  |  Tracker
Apple Performance Tracker, 2021 Q2
Services and Wearables Generate Growth Opportunities in 2021
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. The deliverable includes historical quarterly data for all of these categories from Q1 2007 to Q2...
$1,500.00
Special Price $1,125.00 save 25 %
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27 Jul 2021  |  North America  |  Tracker
North American Mobile Tracker, Q1 2021
Market Growth Reverts to Pre-pandemic Levels in the First Quarter of 2021
High-speed broadband services, continued penetration of advanced mobile devices that encourage developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents the metrics for Tier I m...
$6,000.00
Special Price $4,500.00 save 25 %
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19 Jul 2021  |  Global  |  Tracker
The Adoption of Digital Technologies Accelerates the Global Business Process Management (BPM) Services Market Growth
Traditional BPM Services are being Reinvented through Digital Technologies to Deliver Intelligent, Efficient, and Effective Business Operations
Outsourcing helps organizations navigate the challenging competitive environment. It has evolved from being a resource expansion and cost arbitrage solution to a process that drives business outcomes and creates value for customers. This Frost & Sullivan study presents forecasts for the global business process management (BPM) services market from ...
$10,000.00
Special Price $7,500.00 save 25 %