Industries

Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

Software-defined wide area network (SD-WAN) solutions continue to gain traction among enterprises trying to achieve network agility, cost containment, and consistent and secure app performance at the edge and branch locations. SD-WAN enables organizations to flexibly route traffic over a choice of network technologies based on their application nee...

Barring Puerto Rico, the economies of Costa Rica, the Dominican Republic, Guatemala, Panama, Jamaica, and Trinidad & Tobago are on a stable growth path in the second half of 2019. The regional Gross Domestic Product (GDP) at constant prices is estimated to register 3.2% growth in Q4 2019 and is forecast to grow by 2.8% annually. There are signs of ...

Despite global political uncertainties and a subdued economic outlook, 2019 proves to be promising for the global healthcare industry, supported by growing and more aware middle class, accelerated aging population across the globe seeking personalized medical insurance, and higher R&D budgets across the board. The adoption of digital technologies g...