Industries Market Research Reports

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  1. 22 Dec 2023  |  North America  |  Customer Research

    US Automotive Technicians Choice Survey, 2022

    Snap-on Remains the Dominant Brand across All Product Lines

    This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

    $4,950.00
  2. 18 Dec 2023  |  Global  |  Customer Research

    Equipping Frontline Workers with Digital Tools for Success Amid Skilled Labor Shortages

    The Right Communications Solutions Boost Frontline Worker Productivity, Comfort, and Safety

    Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately 2.5 Billion deskless/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. Frontline workers comprise a diverse category of workers that typically do ...

    $4,950.00
  3. 18 Dec 2023  |  Global  |  Tracker

    Customer Experience Outsourcing Services in Europe, Forecast to 2029

    Economic Headwinds and Generative AI Impact the Future Growth Potential of CX Outsourcing

    Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

    $6,000.00
  4. 13 Dec 2023  |  North America  |  Tracker

    Apple Performance Tracker, Q3 2023

    Smartphones, Services, and Wearables Generated the Best Growth Opportunities in 2023

    This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. This tracker includes historical quarterly data for all of these categories from Q1 2007 to Q4 20...

    $1,500.00
  5. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

    $4,950.00
  6. 06 Dec 2023  |  North America  |  Tracker

    Customer Experience Outsourcing Services in North America, Forecast to 2029

    Generative AI Brings New Opportunities for Differentiation

    During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...

    $4,950.00
  7. 30 Nov 2023  |  Latin America  |  Tracker

    Customer Experience Outsourcing Services in Latin America and the Caribbean, Forecast to 2029

    The Race to New Heights of Efficiency Creates Growth Opportunities

    Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

    $8,000.00
  8. 30 Nov 2023  |  North America  |  Tracker

    North American Mobile Tracker, Q3 2023

    5G Mobile Computing, Fixed Wireless Access, Wearables, and IoT Devices to Ensure Future Growth Potential of North American Mobile Operators

    The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile ope...

    $6,000.00
  9. 28 Nov 2023  |  Global  |  Customer Research

    The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success

    Frost & Sullivan Global Cloud Survey 2023 Highlights

    According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

    $4,950.00
  10. 22 Nov 2023  |  Europe  |  Tracker

    Developed European Economies and Key Middle Eastern Economies Growth Opportunities, 2018 2023

    Geopolitical Chaos and Slowing Global Growth to Affect Short-term Progress

    Developed economies in Europe are facing elevated price pressures and a tight credit environment amidst subdued global growth in 2023. Persistent inflation, climate change's adverse impact on the tourism industry, slowing export demand, and geopolitical chaos are key factors likely to weigh on near-term growth momentum. A significant cutback in oil...

    $1,500.00