1. 22 Dec 2023  |  North America  |  Customer Research

    US Automotive Technicians Choice Survey, 2022

    Snap-on Remains the Dominant Brand across All Product Lines

    This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

  2. 18 Dec 2023  |  Global  |  Customer Research

    Equipping Frontline Workers with Digital Tools for Success Amid Skilled Labor Shortages

    The Right Communications Solutions Boost Frontline Worker Productivity, Comfort, and Safety

    Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately 2.5 Billion deskless/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. Frontline workers comprise a diverse category of workers that typically do ...

  3. 06 Dec 2023  |  Asia Pacific  |  Customer Research

    2023 SD-WAN and SASE Voice of Customer: APAC View

    Businesses in the Region are Embracing These Solutions to Support Digitalization and Strengthen Security

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchase decisions regarding SD-WAN and SASE. This report examines responses from APAC businesses of various sizes in verticals including financial services, healthcare, retail, education, government, technology, and...

  4. 28 Nov 2023  |  Global  |  Customer Research

    The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success

    Frost & Sullivan Global Cloud Survey 2023 Highlights

    According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

  5. 20 Nov 2023  |  North America  |  Customer Research

    US Enterprise Network Survey SD-WAN and SASE Adoption by Business Size, 2023

    SD-WAN and SASE are Essential to Businesses Digital Transformation Journey

    In May and June 2023, Frost & Sullivan conducted a global survey of network decision-makers to understand businesses perceptions, decisions, and purchases regarding SD-WAN and SASE. This report examines responses from US businesses of different sizes that are categorized as small (10 to 99 employees), mid-size (100 to 499 employees), and large (mo...

  6. 17 Nov 2023  |  Global  |  Customer Research

    Voice of Customer: Global Healthcare Cybersecurity Trends

    A Survey of Enterprise Decision-Makers Who Influence Cybersecurity Budgets in the Healthcare Industry

    Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-own-device and Internet of Things-enabled devices, however, the healthcare sector has found itself connected ...

  7. 06 Nov 2023  |  Global  |  Customer Research

    Global Voice of Enterprise Security Customer Government Sector

    Perspectives of Government Stakeholders on Cybersecurity

    When considering government sector cybersecurity preparedness, most think about national security or military defense systems. However, public sector organizations widely utilize digital infrastructure across many tasks, necessitating security protection to safeguard data on citizens, government officials, organizations, and critical operations. ...

  8. 24 Oct 2023  |  Global  |  Customer Research

    Global SD-WAN and SASE Voice of Customer Research Insights

    Benefits of SD-WAN and SASE Adoption in Advancing Digital Transformation

    In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturin...

  9. 19 Oct 2023  |  Latin America  |  Customer Research

    Voice of the Enterprise Security Customer—Trends in Brazil

    A Sophisticated Threat Landscape Drives Strategic Partnerships and Managed Security Adoption

    While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

  10. 17 Oct 2023  |  North America  |  Customer Research

    Voice of the Enterprise Security Customer—The United States, 2023

    Surveying Enterprise End Users about US Cybersecurity Trends

    This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...