Industries

Rapid advancements in connectivity, wireless technologies, and value-added services, including innovative business models such as lighting-as-a-service (LaaS), will characterize the lighting industry in 2024. These trends, coupled with the growing focus on sustainability and smart buildings, are poised to create exciting opportunities for revenue g...

The Customer Experience industry benefitted greatly from the COVID-19 pandemic, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared; however, in 2023 global economic and political unrest created a more conservative and focused approach...

In the realm of technological progress, artificial intelligence (AI) has emerged as a transformative force with the potential to reshape industries of the future. 89% of enterprises believe Generative AI technology will be a disruptive technology for enterprises to create strategic market differentiation. As AI evolves, its profound impact on bus...

In the ever-evolving landscape of workplace dynamics, Frost & Sullivan is witnessing a profound industry convergence marked by collaborative efforts among key stakeholders. Asset owners, real estate companies, and workspace operators are coming together to shape the future work environment. Simultaneously, the industry is experiencing heightened co...

Frost & Sullivan s global IoT industry predictions for calendar 2024 are the result of aggregated input from Frost & Sullivan regional IoT and Edge research teams. Research analysts input leverages the extensive Frost & Sullivan knowledge base, as well as primary and secondary research. The recently published IoT Predictions report includes the...

Geopolitical crises, such as the Russo-Ukrainian War and the recent Israeli-Hamas War, have highlighted the risks and challenges associated with dependency on imported fossil fuels. Energy security has become an important global megatrend since 2022, driving significant investment in renewable generation and other low-carbon alternatives. However, ...

2023 was a record-breaking year for power generation investment, with $840 billion invested in projects globally, up from $611 billion in 2022. Renewable energy dominated investment in 2023; solar PV and wind power combined accounted for $528 billion. Climate commitments and supportive regulations are the mainstays of global growth. China has signi...

Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions such as crowd analytics, elevator and escalator systems, and smart parking (including electric vehicle [EV] charging stations) have gained more importance and will form a crucial part of buildings and cities moving forward. Rapid employment of the Internet of ...