Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 14 Feb 2024  |  Global

    Top 10 Growth Opportunities in Network Services, 2024

    Security, Automation, AI, and Adjacent Services Are the Keys to Success

    Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...

    $2,450.00
  2. 09 Feb 2024  |  North America

    North American Network Access Services, 2023

    Businesses Technology Strategies are Prioritizing Secured Connectivity, Emphasizing the Need for Dedicated Access Services

    This research study examines the North American network access services market from 2022 to 2027. The network access services analyzed in this report include dedicated internet access (DIA), wavelength, multiprotocol label switching (MPLS), and Ethernet services. The report discusses the overall status of the network access services market, examine...

    $4,950.00
  3. 11 Nov 2022  |  Latin America

    Latin American Dedicated Internet Access Services Market

    Future Growth Potential of Network Service Providers is Supported by Growing Adoption of Cloud Applications

    Enterprise dedicated Internet access (DIA) services have successfully penetrated the Latin American market over the last decade and are now in a mature phase of the product life cycle. Several factors affect the adoption of DIA services in the region, including the increasing use of bandwidth-intensive collaboration tools, demand for cloud and data...

    $2,450.00
  4. 01 Nov 2022  |  North America

    Business Carrier Ethernet Services Update—United States: 2022

    Slowing Revenue Growth Rates Attributed to Pricing Compression and Market Maturity

    In this report, Frost & Sullivan focuses on leading service providers of comprehensive business carrier Ethernet services in the US market. This market continues to experience negative Ethernet revenue growth rates primarily due to price compression and market maturity. The report delivers market forecasts for business carrier Ethernet services fro...

    $2,450.00
  5. 08 Mar 2022  |  Latin America

    Economic Impact of COVID-19 on Brazil's ICT Market

    A Political, Economic, Social, and Technological Analysis

    Brazil, one of the most influential countries in Latin America, witnessed a period of strong economic growth and social progress between 2003 and 2014. This positioned the country as a regional leader on several fronts. The 2014-2016 recession resulted in a downturn in economic activity, and as the country continued to recover the COVID-19 pandem...

    $2,450.00
  6. 04 Mar 2022  |  Asia Pacific

    APAC NFV-based Virtual Network Services Growth Opportunities

    Enterprises are Increasingly Considering WAN Virtualization as Part of their Growth Strategies

    This report presents key findings on how the network function virtualization (NFV)-based virtual network services market is shaping up in the Asia-Pacific (APAC). The report talks about the key strategic imperatives for NFV-based virtual network services, examines the factors driving growth in the region, and identifies the key growth opportunities...

    $2,450.00
  7. 21 Dec 2021  |  North America

    North American Service Provider Edge Strategies and Growth Opportunities

    A Massive Amount of IoT Data, Sprawl of Distributed Users, and Growing 5G Deployment Drive Edge Services Adoption

    Edge computing refers to bringing computing and storage closer to where the data originates: at network gateways or directly at the endpoints. Numerous sensors and devices generate a massive amount of data every day that must be processed to derive real-time, actionable insights. This requires high bandwidth, uninterrupted connectivity, and shorter...

    $2,450.00
  8. 24 May 2021  |  North America

    The Coming of Age of NFV-based Virtual Network Services

    COVID-19 Forces Businesses to Re-evaluate Their WAN Virtualization Strategies

    As businesses embrace SD-WAN, they are quickly realizing that a holistic approach to enterprise WAN virtualization is critical, and several aspects of traditional WAN edge or branch infrastructure will need to change to make the WAN truly agileNFV-based virtual network services have been available in the market since 2016, with slow market adoption...

    $3,995.00
  9. 25 Feb 2021  |  North America

    Business Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double-digit growth, business carrier Ethernet growth rates began to slow down in 2015, primarily due to market reaching a state of maturity and increasing pricing pressures. By 2017--2018 revenue growth rates were around mid-single digits and the market was still seeing migration from time-division multiplexing (TDM) private...

    $4,950.00
  10. 12 Feb 2021  |  North America

    Wholesale Carrier Ethernet Services Market Update, United States, 2020

    Revenue Growth Rates Slowing Down as the Market Matures

    After several years of double digit growth, the US wholesale Carrier Ethernet services market revenues growth rates began to slow down in 2015, primarily due to market maturity and slowing demand from mobile network operators completing 4G rollouts. By 2017-2018 revenue growth rates were around mid single digits and the market was still seeing mig...

    $4,950.00