Customer Relationship Management (CRM)

The latter part of the 20th century witnessed a revolution in medical electronic devices with medical devices getting smaller in size with enhanced features and capabilities. The advent of implantable pacemakers, implantable cardioverter defibrillators, cardiac resynchronisation therapy etc. had improved diagnostic capabilities with reduced mortali...

This research service examines the European market for cardiac rhythm management in terms of the challenges faced by market participants, drivers, and restraints in the industry, the competitive structure in the major markets, the revenue forecasts, growth rates, as well as strategies to be utilised.

CRM has quickly become an enterprise initiative. Rarely do organizations embark on any customer facing initiative without understanding how the entire enterprise will benefit and what procesess will be impacted. How can applications from in different functional areas be implemented to work together? What are the types of integration projects compan...

This report discusses the Global CRM market, the major market segments, market revenue and market share of the leading vendors in the market. In-depth analysis is provided for the next wave of CRM capabilities. Trends and drivers pushing the industry forward are highlighted and the latest initiatives currently in development in the rapidly evolvin...