Fintech

The global experience with COVID-19 gave financial services companies a unique opportunity to refocus and rebuild the trust of their customers, ultimately leading to their loyalty. Banking is now embedded in the customers’ lifestyle; and as part of banks' continued digital transformation, they can serve their customers through multiple channels and technologies. The use of technology to automate processes removes internal obstacles and creates a seamless customer experience. Key to this automation is advances like AI, data analytics, and systems that can react quickly to the market.

The acceleration of work-from-home culture and convergence of technology with financial services (Fintech) aligns with Frost & Sullivan's own breadth and depth of expertise. Frost & Sullivan tracks the digital transformation of financial services companies and fintech disruptors. The Fintech industry is extensive. It is comprised of multiple subsectors; each of which have trends specific to them, and to each global region. Having a 360-degree view of emerging technologies, the global financial services industry, and regional expertise creates a unique perspective that is valuable to our research and advisory for clients.

The Fintech subsectors we cover include:

• Verticals: Digital Banking, Insurtech, Wealthtech

• Enablers: Cloud, Data and Analytics, Blockchain, Artificial Intelligence (AI), Machine Learning (ML), and Internet of Things (IoT)

• Services: Lending Platforms, Regtech, Paytech

  1. 27 Nov 2020  |  Global  |  Market Research

    Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026

    XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond

    Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

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  2. 29 Apr 2020  |  Global  |  Market Research

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

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  3. 30 Mar 2020  |  Global  |  Technology Research

    Blockchain: Regulating the New Economy

    Democratizing the Blockchain-based Ecosystem for New Businesses Models

    The rising demand for faster and more secure transactions along with full transparency has made Blockchain one of the fastest growing technology markets in the world. Blockchain, which is a decentralized digital database, supports secure transactions without the need for a central authority to approve/accept the transaction. Although this technolog...

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  4. 25 Mar 2020  |  Global  |  Market Research

    Digital Trends in the Finance, Banking and Insurance Industry, Global, 2019

    New Business Models and Market Entrants Require Complete IT Overhaul to Remain Competitive

    The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) around the globe, specifically: Enterprise Mobility Management, Digital Commerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Cloud Communications, Analytics, Digital Marketing Soluti...

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  5. 07 Jun 2019  |  Global  |  Market Research

    Smart Home Insurance—Role of Emerging Technologies, 2019

    New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness

    Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

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  6. 31 Dec 2018  |  Global  |  Megatrends

    The Future of Insurance

    Opportunities for Innovation in Emerging Markets, Technologies, Business Models, and Operations

    This study looks at the changing landscape of the insurance industry in terms of emerging insurable markets, new business models, evolution in operations, and the value chain, as well as disruptors and opportunities to various lines of insurance. Readers of the study will come away with insight into new markets, technologies, and trends that they m...

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  7. 04 Oct 2018  |  Global  |  Market Research

    Digital Transformation and Fintech Strategies of Citigroup

    Unveiling Citigroup’s Move Towards Digital Era With Its Digital-first Transformation Plan

    The study covers the digital transformation initiatives of Citigroup Inc. which offers financial products and services to consumers, corporations, governments, and institutions across 160 countries and jurisdictions. Citigroup was founded in 1812 in New York and has since then expanded aggressively to offer numerous financial products to cater to t...

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  8. 24 Sep 2018  |  Global  |  Market Research

    Digital Transformation and Fintech Strategies of JPMorgan Chase

    Dissecting into JPMorgan’s Aggressive Digital Transformation Strategies and Plans in Riding the Wave of Digital Revolution

    The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100...

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  9. 24 Jul 2018  |  Global  |  Market Research

    FinTech Watchlist Company Profile—Credit Karma

    Personal Finance Company Credit Karma Demystifying the Credit Landscape by Offering Free Credit And Financial Management Services

    The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost has presented the evolution of Credit K...

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  10. 28 Jun 2018  |  Global  |  Megatrends

    ICT Technologies Revolutionizing Financial Services Sector

    Technology today and beyond: Embracing disruption

    The financial service sector has seen drastic technology-led changes over the past few years and the changes which are about to come in three to four years down the line may change the complete face of this sector. Gone were the days when transactions takes time and are filled with uncertainties now with the improved technology and arrival of total...

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