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Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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08 Aug 2025 | Global | Technology Research
Growth Opportunities in Cloud-Native Security Analytics, Risk-Based Vulnerability Management, Identity Access Management, and Multi-Factor Authentication
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioral analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quantu...
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Growth Opportunities in Threat Detection & Response, Network security, Cloud Security, Identity and Access Management Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights emerging cybersecurity innovations, focusing on AML, fraud prevention, runtime application security, and zero trust architecture. These solutions reduce manual threat management, enhance identity protection, and utilize machine learning for real-time detection and res...
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30 Oct 2015 | Global | Market Research
Use of Public Key Infrastructure (PKI) to Enhance Privacy Protection and User Trust
Emergence of Blockchain a Potential Threat for PKI Market
The explosion of connected devices and Internet of Things (IoT) has resulted in the generation of a huge amount of data. Digital transactions are also increasing, and the need to authenticate two entities before exchanging data is a necessity. As a result, Public Key Infrastructure (PKI) appears as a relevant solution to create confidence and trust...
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Identity management, strong authentication, and data protection generally appear as important security components for a government or an organization. The explosion of digital data and the need to control the access to digital services or networks have put public key infrastructure (PKI)-based service at the heart of the security environment. This ...
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30 Sep 2015 | Global | Market Research
Smart Cities, Smart Buildings, and Smart Energy
Privacy Protection in a Smart Future
The revolution of smart cities and smart services has created a new set of data that are collected on a daily basis to facilitate individuals’ lives. Governments have started to propose administrative services for citizens to facilitate their interactions and to reduce management costs. However, having such services have generated new opportunities...
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24 Sep 2015 | Global | Market Research
From Internet of Things to Internet of Everything
A Promising Market for the Digital Identification Ecosystem
The Internet of Things (IoT) is thought to be the next revolution of the digital world, but some think that this revolution is already here. A trustable ecosystem will be the key to driving success in IoT. Smart objects will have autonomy and IoT security and privacy solutions will have to create a similar approach to detect, react to, and remove p...
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27 Jan 2015 | Global | Market Research
Global Enterprise Video Webcasting Solutions Market
Ease of Use and Self-Service Webcasting are Driving Adoption
Video webcasting solutions are used by large and geographically dispersed enterprises to communicate, interact with, and train workforces. The enterprise video webcasting solutions (EVWS) market continues to grow steadily with a plethora of vendors offering end-to-end platforms as well as best-of-breed point solutions. This study discusses key driv...
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22 Jan 2015 | Global | Market Research
Are Digital Transactions Secure Enough?
The Need to Create a Set of Common Rules for Global Payment to Minimize Fraud and Hacking
The payment ecosystem was targeted in 2014 by many different types of attacks, including security and data breaches exploited for the purpose of collecting sensitive information. This is a global threat and no countries can argue to be completely safe. A global security initiative and common rules could have a positive impact and help deter fraudst...
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05 Dec 2014 | Global | Market Research
Global Online Video Analytics Market
Robust Demand for Online Video Prompts the Adoption of Analytics for Monetization and Targeting
This global OVA market study discusses growth drivers and restraints, market trends, and technology trends. Global and regional forecasts are included along with pricing trends. The base year is 2013, and the forecast period runs through 2020. The market is divided into 3 regions: NALA, EMEA, and APAC. It is split into 3 broad segments: content pro...
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05 May 2014 | Global | Market Research
Is Mobile Identity the Key for Digital Authentication?
A Real Opportunity for Both Governments and Citizens
Mobile identity uses mobile devices, like a mobile phone’s SIM card incorporated with WPKI(wireless PKI) as a form of secured digital identification in accessing rooms, buildings and networks operating within the framework of NFC technology, say. Usual e-IDs like an e-passport have issues of data breaches but this can be circumvented via mobile ID,...
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