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Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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13 Sep 2016 | Global | Market Research
Digital Disruption of Industries—ICT Opportunities in Industrial Automation Industry
IT Service Providers Will Play a Key Role in the Industrial Internet of Things
The emergence of Industrial Internet of Things (IIoT) technologies is leading to increased adoption of smart sensors, intelligence field devices, intelligence I/O modules, wireless technologies, cloud computing, and smart mobility. With the growth of the IIoT and smart plant technologies, there will be a larger role for IT service providers to play...
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09 Sep 2016 | Global | Market Research
Advanced Malware Sandbox Market Analysis
“Must Have” Security Technology Reaches Mass Adoption
Malware has evolved to evade traditional security tools that rely on simple signature-matching for detection. Many of the largest companies in the world have been breached by advanced malware and the problem is only becoming more widespread. In response, sandbox analysis technologies have proven to be a more reliable and accurate approach to detect...
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09 Sep 2016 | North America | Market Research
SSL/TLS Certificates Market
Finding the Business Model in an All Encrypt World
The 2015 SSL/TLS certificate industry generated more than $1 billion in global revenues for certificate authorities (CA). The industry may be at an inflection point. What augers well for CAs is the Web browsers believe that the SSL/TLS certificate installation and procedure is the most secure way to ensure the safe fully encrypted Web session for W...
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09 Sep 2016 | Asia Pacific | Market Research
Asia-Pacific Web Application Firewall Solutions Market
Rising Demand for Cloud-based WAF Solutions
There was robust development in the Asia-Pacific (APAC) Web application firewall (WAF) solutions market in 2015, with a 20.9% year-on-year (YoY) growth rate. The cloud-based WAF solutions segment grew strongly in most APAC countries, with an average YoY growth rate of 45.3%. As the market became more competitive with the entry of new on-premise sol...
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09 Sep 2016 | Asia Pacific | Market Research
Australia–New Zealand Web Application Firewall Solutions Market
The ANZ WAF market recorded a 16.6% growth rate on a YoY basis in 2015, as demand for both on-premise and cloud-based solutions continued to rise among enterprises in the region. The enterprises were keen to invest in WAF technology to better protect their Web assets, many of which are increasingly facing external business partners and customers, a...
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The Indian WAF solution revenue reached $5.3 million in 2015, with a robust YoY growth of 41.5%. Thriving eCommerce and Internet banking activities spurred investments in WAF solutions in the country. Directed government investment in security to support digital inclusion, eGovernment, and smart city projects; the emergence of digital currency, new...
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As several enterprises have shifted to mobile, cloud, Big Data, and IoT in South Korea, WAF is expected to be the core security solution able to protect Web applications in different environments. This has led many vendors here to provide different form factors, such as appliance and virtual solutions as well as cloud services to protect applicatio...
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06 Sep 2016 | Asia Pacific | Market Research
Asia-Pacific Distributed Denial of Service (DDoS) Solutions Market
Rise of Volumetric, Sophisticated, and Ransom DDoS Attacks Toward Organizations Driving the Market
Growth momentum in the Asia-Pacific Distributed Denial of Services (DDoS) solutions market remained strong in 2015, registering a robust growth of 34.4% on a YoY basis. A total revenue of $266.6 million was generated by on-premise and cloud-based solutions together. As DDoS attacks continued to escalate in 2015 with new motivation, tactics, and vec...
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26 Aug 2016 | Latin America | Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America
Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Man...
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Frost & Sullivan defines the “Outbound Systems” as hardware and software or software-only solutions that facilitate the placement of large volumes of outbound calls in contact centers. For the purpose of this study, contact center outbound dialing systems are defined as products that offer any individual or combination of outbound dialing capabilit...
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