Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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24 Sep 2018  |  Global  |  Market Research
Digital Transformation and Fintech Strategies of JPMorgan Chase
Dissecting into JPMorgan’s Aggressive Digital Transformation Strategies and Plans in Riding the Wave of Digital Revolution
The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100...
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31 Aug 2018  |  North America  |  Market Research
Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2024
Video and Mobility have Become a Clear Differentiator in the Market
The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...
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17 Aug 2018  |  Asia Pacific  |  Market Research
Innovative Use Cases of IoT in the Transport and Logistics Sector
Revenue Generating Business Models
While the level of interest in the Internet of Things (IoT) has been on the rise among enterprises on a global scale in the transport and logistics sector, many of them face challenges in defining use cases that enable them to generate new sources of revenue. There is a need to gain new capabilities in terms of domain expertise and technical know-h...
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10 Aug 2018  |  North America  |  Strategic Forecasting
2018 SD-WAN End User Survey Results: Deployment Rates Double, Superior WAN Performance a Key Driver, and MPLS Usage Remains Strong
Frost & Sullivan’s 2016 survey provided insights into the SD-WAN market as it was navigating through the early adopter stage. In the last two years, enterprise decision makers have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN vendors and managed SD-WAN providers alike report witn...
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09 Aug 2018  |  Asia Pacific  |  Market Research
Asia-Pacific Internet of Things Market, 2018
Market Forecast and Growth Trends
The APAC Internet of Things (IoT) market is expected to grow at a compounded annual growth rate of 11.3% between 2017 and 2022 to reach a market size of $95.7 billion by the end of the forecast period. The study has sized the spending across the entire IoT value chain comprising chips, modules and sensing, connectivity, enablement platform, system ...
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30 Jul 2018  |  Latin America  |  Market Research
Latin American ICT Growth Opportunities, Forecast to 2024
Blockchain is One of the Boosters of Digital Transformation that will Revolutionize the Relationship of Trust and Create Multiple Peer-to-peer Ecosystems
The primary objective of this experiential study is to identify growth opportunities for your company using new technologies such as Artificial Intelligence (AI), Blockchain, and Robotic Process Automation (RPA). A Blockchain is a new data structure that creates trusted, distributed digital ledgers for assets and other data. It is an immutable rec...
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30 Jul 2018  |  Global  |  Market Research
Vulnerability Management (VM) Market Analysis, Global, Forecast to 2022
Protecting Network Scan, Cloud, and Software Integrity
The increased volume and sophistication of cyber threats is matched only by the increase in risk as more business, personal and network information assets are targeted. Vulnerability to these threats must be known with confidence and a clear plan of action. Vulnerability Management is a foundational tool for identifying, prioritizing and reporting ...
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27 Jul 2018  |  North America  |  Market Research
Network Access Control (NAC) Market, Global, Forecast to 2022
NAC Evolving As Enterprise Networks Expand Beyond Secure Walls
The Frost & Sullivan report analyzes the global market for Network Access Control. The “traditional” focus of NAC has been Authentication, Authorization, and Accounting (AAA). At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever employee...
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24 Jul 2018  |  Global  |  Market Research
FinTech Watchlist Company Profile—Credit Karma
Personal Finance Company Credit Karma Demystifying the Credit Landscape by Offering Free Credit And Financial Management Services
The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost has presented the evolution of Credit K...
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05 Jul 2018  |  Global  |  Market Research
Advanced Malware Sandbox (AMS) Solutions Market, Global, Forecast to 2022
Bringing Advanced Security Technology into the Mainstream
The Advanced Malware Sandbox (AMS) is an important component of a network security architecture that delivers the ability to detect and block advanced threats. AMS solutions utilize virtualized computing environments to identify malicious behaviors and other indicators of malware. This model is unique and yields high fidelity threat information wit...
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