IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- CRM
- ERP
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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05 Jun 2023  |  Global  |  Market Research
Internet of Things (IoT) Start-up Tracker—Payments
Disruptive Technologies and Strategies are Enabling Contactless and Frictionless Payments
This Internet of Things (IoT) start-up tracker focuses on the payments segment in the banking and financial services industry. It is a resource to help ecosystem participants identify solution providers with offerings that address industry challenges. It takes a close look at the IoT start-ups and niche players that can transform processes in payme...
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24 Apr 2023  |  Global  |  Market Research
Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)
AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth
In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...
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31 Mar 2023  |  North America  |  Market Research
Growth Opportunities in Industry Clouds
Tailored Solutions Focused on Sector-specific Business Outcomes are Poised to Drive the Next Wave of Cloud Services Adoption
For more than a decade, cloud has been a critical force powering digital transformation efforts for enterprises around the world. Hyperscalers, such as AWS and Microsoft, that provide infrastructure- and platform-as-a-service offerings to clients across various industries have been dominating the market. In the past three years, a new chapter in cl...
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30 Mar 2023  |  North America  |  Market Research
Growth Opportunities for Artificial Intelligence in the Public Cloud, 2023
Generative AI Drives the Opportunity Universe with New, Intelligent Capabilities
This Frost & Sullivan research examines the growing need for artificial intelligence (AI) services to help businesses meet key goals and objectives, as well as the strategic position of public cloud service providers to develop and launch successful AI capabilities for customers. The report discusses the importance of public cloud providers in the ...
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23 Feb 2023  |  Global  |  Market Research
IoT Start-up Tracker— Digital Banking and Financial Services Growth Opportunities
Digital Banking to Support the Future Growth Potential of IoT Platforms
The banking and financial services industry is increasingly focused on reducing cost and increasing efficiency and profitability. This Internet of things (IoT) start-up tracker helps participants in the digital banking and financial services ecosystem identify solution providers with offerings that address industry challenges. The start-up tracker ...
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30 Dec 2022  |  North America  |  Market Research
The Looming Recession and its Impact on Cloud Markets
Enterprise Perspectives on IT Spend in 2023
Is the global economy on the brink of a recession This has been amongst the most hotly debated questions of 2022. Politicians, analysts, economists, and businesses all seem to have differing perspectives on the topic. Some anticipate a bleak 2023, with an economic environment akin to the Great Recession of 2007–2009. Others sport a rosier outlook...
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23 Dec 2022  |  Global  |  Market Research
Industrial Metaverse Growth Opportunities
Shifting the Metaverse Hype to a Manufacturing Reality
The central concept of the Metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can interact with one another in real time. The term Industrial Metaverse refers to an always-on 3D environment where digital twins provide virtual replicas of the physical machinery, production line, vehicles, grids, and...
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22 Dec 2022  |  Global  |  Market Research
Smart Home Market Growth Opportunities
Home Entertainment Systems to Support the Future Growth Potential of Mass IoT
The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...
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20 Dec 2022  |  Global  |  Market Outlook
Predictions for the Cloud Industry
Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...
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13 Dec 2022  |  Global  |  Market Outlook
Predictions for the Artificial Intelligence Industry
Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...
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