IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 09 Sep 2022  |  Latin America  |  Market Research

    Growth Opportunities for Telcos in Brazilian ICT Services

    Technology Services Continue to Gain Share in the Enterprise Segment

    This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...

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  2. 22 Aug 2022  |  North America  |  Market Research

    Artificial Intelligence Powers Highly Competitive Mobile Sales Force Automation (SFA) Market in North America

    Predictive Analytics, Mobile Access, Strategic Partnering Drive Growth

    The job of a sales representative continues to become more challenging and complex, with the rep under pressure to work faster, harder, and smarter. Mobile Sales Force Automation (SFA) solutions are designed to provide sales personnel with the real-time information and guidance they need to sell successfully, including managing leads, forecasting a...

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  3. 29 Jul 2022  |  North America  |  Market Research

    Digital Employee Experience Management Platform Growth Opportunities

    Enhancing Employee Satisfaction with New Technology

    Businesses’ requirement to better enable remote work and their focus on improving employee morale and satisfaction have increased the demand for platforms that manage and help improve digital employee experience (DEX). These platforms, which first started gain market prominence in 2019, help companies monitor employee interactions with corporate ...

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  4. 21 Jul 2022  |  North America  |  Market Research

    North American Data Center Colocation Services Growth Opportunities

    Enterprise Digital Transformation, Content Consumption, and Emerging New Locations Drive Future Growth Potential

    Data centers are at the core of the digital economy. Enterprises in North America have started using third-party colocation service providers increasingly. They focus on data centers to outsource their data operations. Colocated data centers help enterprises bring processing capacity closer to the data source. In addition, using this infrastructure...

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  5. 10 Mar 2022  |  North America  |  Frost Radar

    Frost Radar™: Global Hybrid Cloud Management Platform Market, 2022

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. For pla...

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  6. 04 Feb 2022  |  North America  |  Market Research

    Strategic Partnerships and Expanding Set of Mission-Critical Communications Capabilities Power North American Mobile Situational Awareness Market

    Wireless Carriers Play Key Role in Driving Industry Growth

    With top tier wireless carriers making situational awareness a key component of their hugely strategic public safety initiatives and with first responder communications and guidance becoming more critical in tumultuous times, Mobile Situational Awareness (MSA) solutions are of keen interest in the North American market. This study defines MSA a...

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  7. 28 Jan 2022  |  North America  |  Market Research

    Global Low-Power Wide-Area Networks (LPWAN) Market, Forecast to 2025

    LPWAN Technologies to Shape the Future of Massive IoT, Allowing Many Use Cases to Scale

    Low power wide area network (LPWAN) is a wireless wide area network that is optimized for non-mission-critical applications in machine-to-machine (M2M) and Internet of Things (IoT) communications. LPWAN deployments benefit M2M and IoT applications in terms of extended coverage, low transmission rate, longer battery life, cost savings in operations,...

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  8. 13 Dec 2021  |  North America  |  Frost Radar

    Frost Radar™: Hybrid Enablement Network Services, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...

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  9. 07 Dec 2021  |  North America  |  Market Research

    Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market

    Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth

    With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

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  10. 03 Dec 2021  |  Latin America  |  Market Research

    Hyperscalers Driving Colocation Growth in Latin America

    Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

    The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

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    Special Price $1,837.50 save 25 %