IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 05 May 2026  |  Global  |  Market Research

    The Remaining Performance Obligations (RPO) Surge and the Future of Cloud Capacity

    Why Oracle’s Momentum Signals Re-Segmentation, Not Disruption

    The rapid expansion of AI infrastructure has driven unprecedented growth in cloud provider backlogs, with RPO emerging as a critical indicator of future demand. However, not all contracted revenue backlog represents equivalent business value. Some RPO reflects robust, executable demand that providers can profitably fulfill, while some embed a subst...

    $2,450.00
  2. 29 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities Impacting AI Applications and Use Cases

    AI Applications and Use Cases, Global, 2026

    As enterprise adoption of AI enters a more demanding phase, the source of competitive advantage is shifting. In 2026, success is no longer determined by access to advanced models or the scale of experimentation, but by an organization’s ability to operationalize AI reliably within core workflows. This report examines how AI applications and use cas...

    $2,450.00
  3. 28 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Implementation and Managed Services

    AI Implementation and Managed Services, Global, 2026

    Enterprise use of AI has moved past experimentation. Many organizations now run AI inside core workflows that affect customers, operations, and compliance. This shift has changed what enterprises expect from AI implementation and managed service providers. Success no longer hinges on launching a model or completing a deployment. It depends on wheth...

    $2,450.00
  4. 09 Apr 2026  |  Global  |  Market Research

    Top 10 Growth Opportunities in AI Technologies and Platforms

    AI Technologies and Platforms, Global, 2026

    AI technologies and platforms are entering a new stage of maturity. Most organizations now have access to capable models and have run pilots across multiple functions. The real question is no longer whether AI works, but where it can create sustained growth and how it can be scaled without introducing cost volatility, operational risk, or governanc...

    $2,450.00
  5. 08 Apr 2026  |  North America  |  Market Research

    North American Consumer Communication Services Tracker, Q2 2025

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Future Growth Potential of Broadband, Video, Voice, and Wireless Services

    This tracker provides quarterly updates for key segments in the North American consumer communications services market, including broadband, video, voice, and wireless. Highlights include growth in fiber-to-the-home (FTTH) connections, which drove strong net additions in broadband subscribers. CSPs focused their investments on widening their fiber ...

    $2,450.00
  6. 06 Feb 2026  |  Global  |  Market Research

    Governing Agentic AI After Moltbook

    Why Control Planes, Not Policies, Will Define Enterprise AI Maturity

    The rapid rise of agentic AI marks a fundamental shift in how organizations design, deploy, and oversee intelligent systems. This study examines that shift through the lens of the Moltbook incident—an early 2026 event in which autonomous agents, operating without sufficient safeguards, produced a cascade of unpredictable interactions. Far from sign...

    $2,450.00
  7. 14 Jan 2026  |  Global  |  Market Research

    Data Center Operator Profiles, Colocation, Global, 2026

    AI/HPC Workloads Are Driving Transformational Growth

    Colocation refers to the provision of data center space, racks, power, and network resources for customers in the data center industry. Colocation commonly has two types: wholesale/hyperscale colocation services, which includes extensive data center spaces for customers with high power requirements; and retail colocation services, including small s...

    $4,000.00
  8. 17 Nov 2025  |  South Asia, Middle East & North Africa  |  Market Research

    The Middle East’s Growth Moment: Beyond Oil, Toward Tech

    The GCC is prioritizing digital diversification, but is the ICT surge sustainable?

    The Middle East is undergoing a profound technology transformation, driven by ambitious government visions, economic diversification agendas, and a surge in digital adoption across key industries. This Frost & Sullivan analysis explores the digital transformation landscape of the Middle East, with a particular focus on the Gulf Cooperation Council ...

    $2,450.00
  9. 14 Nov 2025  |  Global  |  Market Research

    AI Technologies and Platforms, Global, 2025

    Top 10 Growth Opportunities

    The AI landscape is undergoing rapid transformation, driven by disruptive technologies, evolving enterprise needs, and the imperative to innovate at scale. This study identifies the Top 10 Growth Opportunities in AI Technologies and Platforms that will shape global markets in 2025 and beyond. These opportunities reflect the convergence of strategic...

    $2,450.00
  10. 04 Nov 2025  |  Global  |  Market Research

    Latin American Data Center Colocation Services Growth Opportunities

    The Shift from Hyperscale to Hyperdense Accelerating Growth in Colocation Services

    Enterprise demand for data center colocation services is rapidly growing. While growth varies across countries, enterprises recognize the benefits of outsourcing infrastructure to third parties and working with service providers. The expansion of 5G networks in Latin America will drive the construction of edge data centers, enabling faster, more st...

    $2,450.00