IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 08 Apr 2026  |  North America  |  Market Research

    North American Consumer Communication Services Tracker, Q2 2025

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Future Growth Potential of Broadband, Video, Voice, and Wireless Services

    This tracker provides quarterly updates for key segments in the North American consumer communications services market, including broadband, video, voice, and wireless. Highlights include growth in fiber-to-the-home (FTTH) connections, which drove strong net additions in broadband subscribers. CSPs focused their investments on widening their fiber ...

    $2,450.00
  2. 06 Feb 2026  |  Global  |  Market Research

    Governing Agentic AI After Moltbook

    Why Control Planes, Not Policies, Will Define Enterprise AI Maturity

    The rapid rise of agentic AI marks a fundamental shift in how organizations design, deploy, and oversee intelligent systems. This study examines that shift through the lens of the Moltbook incident—an early 2026 event in which autonomous agents, operating without sufficient safeguards, produced a cascade of unpredictable interactions. Far from sign...

    $2,450.00
  3. 14 Jan 2026  |  Global  |  Market Research

    Data Center Operator Profiles, Colocation, Global, 2026

    AI/HPC Workloads Are Driving Transformational Growth

    Colocation refers to the provision of data center space, racks, power, and network resources for customers in the data center industry. Colocation commonly has two types: wholesale/hyperscale colocation services, which includes extensive data center spaces for customers with high power requirements; and retail colocation services, including small s...

    $4,000.00
  4. 17 Nov 2025  |  South Asia, Middle East & North Africa  |  Market Research

    The Middle East’s Growth Moment: Beyond Oil, Toward Tech

    The GCC is prioritizing digital diversification, but is the ICT surge sustainable?

    The Middle East is undergoing a profound technology transformation, driven by ambitious government visions, economic diversification agendas, and a surge in digital adoption across key industries. This Frost & Sullivan analysis explores the digital transformation landscape of the Middle East, with a particular focus on the Gulf Cooperation Council ...

    $2,450.00
  5. 14 Nov 2025  |  Global  |  Market Research

    AI Technologies and Platforms, Global, 2025

    Top 10 Growth Opportunities

    The AI landscape is undergoing rapid transformation, driven by disruptive technologies, evolving enterprise needs, and the imperative to innovate at scale. This study identifies the Top 10 Growth Opportunities in AI Technologies and Platforms that will shape global markets in 2025 and beyond. These opportunities reflect the convergence of strategic...

    $2,450.00
  6. 04 Nov 2025  |  Global  |  Market Research

    Latin American Data Center Colocation Services Growth Opportunities

    The Shift from Hyperscale to Hyperdense Accelerating Growth in Colocation Services

    Enterprise demand for data center colocation services is rapidly growing. While growth varies across countries, enterprises recognize the benefits of outsourcing infrastructure to third parties and working with service providers. The expansion of 5G networks in Latin America will drive the construction of edge data centers, enabling faster, more st...

    $2,450.00
  7. 24 Sep 2025  |  Global  |  Market Research

    Global Cellular IoT and Low-Power Wide-Area Network (LPWAN) Market, Forecast to 2030

    Driving the Next Wave of IoT Growth through Large-Scale Deployments in Utilities, Smart Cities, Manufacturing, and Transportation

    With the emergence of generative AI (GenAI), embedded SIM (eSIM), and satellite networks, the Internet of Things (IoT) space is undergoing a profound transformation. In response to these emerging trends, this study provides an overview of the traditional cellular IoT, massive cellular IoT, and non-licensed low-power wide area network (LPWAN) market...

    $2,450.00
  8. 16 Sep 2025  |  Global  |  Market Research

    Agentic AI: Emerging Trends and Opportunities

    Agentic AI Transforming the Enterprise Value Curve

    Agentic AI is redefining the enterprise AI landscape by moving beyond traditional and generative models toward autonomous systems that can reason, plan, and act across complex workflows. Enterprises are increasingly moving from experimentation to production-grade AI deployments, embedding agents within workflows, customer journeys, and IT operation...

    $2,450.00
  9. 08 Aug 2025  |  Global  |  Market Research

    Growth Opportunities for Telcos’ Enterprise GenAI Solutions, 2025–2030

    Large Language Models to Drive Transformational Growth and Enable AI-Driven Enterprise Products and Services

    Artificial intelligence subset generative AI (GenAI) refers to technologies capable of creating new content, such as text, images, code, audio, and video, by learning from existing data and models. For telecommunications service providers (telcos), GenAI presents transformative opportunities beyond network optimization and customer support. By depl...

    $2,450.00
  10. 24 Jun 2025  |  Global  |  Market Research

    Global AI Megatrends, 2025

    Advancements, Such as Agentic AI, Are Driving Transformative Growth Opportunities

    AI has moved from being a standalone technology to a core building block that drives global business growth. Advancements in key AI technologies are happening at an exponential pace, constantly unlocking new capabilities and applications. AI adoption is becoming critical for global businesses to stay competitive and relevant. The rising adoption am...

    $2,450.00

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