IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 20 May 2020  |  Latin America  |  Frost Radar

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00
  2. 12 May 2020  |  North America  |  Market Research

    Global Internet Protocol Proxy Networks Market, Forecast to 2025

    IPPNs Help Enterprises Gather the Competitive Data They Require

    Web sites make regular changes to their information based on the Internet protocol (IP) address, location, and demographic attributes of visiting users. As a result, companies must perform competitive analyses, price comparisons, and data extraction, as simulated users, to capture this customized information. Companies not familiar with these Web s...

    $4,950.00
  3. 30 Apr 2020  |  Global  |  Frost Radar

    Frost Radar™: Global CRM Software Market, 2020

    Benchmarking Future Growth Potential

    Organizations today want a single view of customers from all touch points, which can be achieved through customer relationship management (CRM) solutions. The goal for companies, educational institutions, and the public sector is to capture and leverage the wealth of available data to have profitable, productive, value-rich, experience-enhancing, a...

    $4,950.00
  4. 29 Apr 2020  |  North America  |  Market Research

    Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market

    Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems

    This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...

    $4,950.00
  5. 29 Apr 2020  |  Global  |  Market Research

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

    $4,950.00
  6. 24 Apr 2020  |  North America  |  Frost Radar

    FROST RADAR™: Global Big Data Analytics Market, 2020

    Benchmarking Future Growth Potential

    This Frost Radar focuses on the global Big Data analytics market. It divides the market into 2 major segments: data discovery and visualization (DDV) and advanced analytics. Both are experiencing a growing interest from investors and have attracted millions of dollars in funding committed to product enrichments, expansion into new industry vertical...

    $4,950.00
  7. 16 Apr 2020  |  North America  |  Market Research

    Data Protection & Management in Light of COVID-19

    The novel corona virus has forced companies into telework with little to no preparation. In this environment, it is critical to protect corporate data, and ensure that protection spans your entire IT environment, regardless of where employees are working or who is staffing the corporate data center. The best protection is a modern, cloud-based data...

    $3,000.00
  8. 10 Apr 2020  |  Global  |  Market Research

    The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026

    Growth Opportunities for a Web 3.0-Enabled World

    Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...

    $4,950.00
  9. 14 Mar 2020  |  North America  |  Market Research

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...

    $1,500.00
  10. 12 Mar 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

    $4,950.00