IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 07 Dec 2021  |  North America  |  Market Research

    Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market

    Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth

    With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

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  2. 06 Dec 2021  |  Global  |  Market Research

    Global Artificial Intelligence in Supply Chain Management Growth Opportunities

    Cognitive Technologies Drive SCM Solutions to Address Industry Challenges

    Artificial intelligence (AI) and cognitive technologies are becoming a critical element of supply chain management (SCM) solutions as they evolve from point to integrated solutions. AI plays a vital role in making SCM more agile, transparent, and customer-oriented. In this report, Frost & Sullivan examines the importance of AI in transforming SC...

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  3. 03 Dec 2021  |  Latin America  |  Market Research

    Hyperscalers Driving Colocation Growth in Latin America

    Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

    The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

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  4. 24 Nov 2021  |  Global  |  Technology Research

    Future of GCCs in India: Transforming into R&D Powerhouses

    Transformative Mega Trends fueling the growth of GCCs in India

    A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...

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  5. 17 Nov 2021  |  Global  |  Market Research

    Global Artificial Intelligence Growth Opportunities

    Transformative Mega Trends of AI

    Artificial intelligence leverages algorithms and large datasets to identify underlying relationships and drive new or better business outcomes. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The potential ...

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  6. 11 Nov 2021  |  Global  |  Technology Research

    Driving Next-generation Advancements in Manufacturing through Extended Reality

    Manufacturing Efficiency Will Boost Adoption of Extended Reality Systems in Industries

    The development of augmented reality (AR), virtual reality (VR), and extended reality (XR) technologies expect to accelerate in upcoming years. Technology developers and adopters across various industries experiment with these innovations for mass deployment, driving the shift from product testing for specific application requirements to scaling th...

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  7. 27 Oct 2021  |  Global  |  Technology Research

    Intelligent Transportation System Growth Opportunities

    Impact Assessment of Technology Strategies that Tackle Traffic Data Deluge

    The demand for intelligent transportation system (ITS) has also evolved with the progress transportation systems have made over the years. However, effective utilization of transportation systems depends on proper management of input data sources which describe the performance of the system and the state of system controls. The nature and quality...

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  8. 25 Oct 2021  |  Global  |  Frost Radar

    Frost Radar™: Global Managed Cloud Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Cloud has become an essential foundation for business growth. For enterprises around the world, cloud has unlocked cost efficiencies and increased speed-to-market while providing access to new technologies such as analytics, blockchain and AI. During COVID, businesses accelerated their cloud strategies to gain greater flexibility and agility in dig...

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  9. 19 Oct 2021  |  Global  |  Market Research

    Global Data Monetization Platform Growth Opportunities

    AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

    This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the va...

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  10. 13 Oct 2021  |  Global  |  Market Research

    Ethical AI is Pivotal to the Maximization of the Future Growth Potential of the Global AI Market

    Ethical AI Practices and Advisory will be Incorporated in AI Technology Growth Strategy to Maximize Future Market Growth Potential

    Artificial intelligence (AI) is transforming organizations, industries, and the technology landscape. The world is moving to the increased adoption of AI-powered smart applications/systems, and this trend will increase exponentially over the next few years. AI technologies are maturing, and the need to leverage their capabilities is becoming a CXO ...

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