IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 16 May 2023  |  Global

    Frost Radar™: Insurtech Risk Assessment and Analytics, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Insurtech risk assessment and analytics has grown because of the digitization of the insurance industry and the demand for online insurance products and secure data management. Companies in this segment leverage artificial intelligence (AI), machine learning (ML), and big data analytics to provide insurers with more accurate and actionable risk...

    $4,950.00
  2. 24 Apr 2023  |  Global

    Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)

    AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth

    In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...

    $2,450.00

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  3. 23 Feb 2023  |  Global

    IoT Start-up Tracker— Digital Banking and Financial Services Growth Opportunities

    Digital Banking to Support the Future Growth Potential of IoT Platforms

    The banking and financial services industry is increasingly focused on reducing cost and increasing efficiency and profitability. This Internet of things (IoT) start-up tracker helps participants in the digital banking and financial services ecosystem identify solution providers with offerings that address industry challenges. The start-up tracker ...

    $2,450.00

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  4. 02 Feb 2023  |  Global

    Global AI Maturity Survey

    Results of the 2022 Frost & Sullivan Global AI Survey

    AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI str...

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  5. 30 Jan 2023  |  Global

    Global State of AI, 2022

    Highlights from the 2022 Frost & Sullivan Global AI Survey

    About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

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  6. 30 Dec 2022  |  Global

    The Current State of the Internet of Things—Continuity and Change, Commonalities, and Fragmentation

    Highlights from the Annual Frost & Sullivan Global IoT Survey

    In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

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  7. 23 Dec 2022  |  Global

    Industrial Metaverse Growth Opportunities

    Shifting the Metaverse Hype to a Manufacturing Reality

    The central concept of the Metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can interact with one another in real time. The term Industrial Metaverse refers to an always-on 3D environment where digital twins provide virtual replicas of the physical machinery, production line, vehicles, grids, and...

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  8. 22 Dec 2022  |  Global

    Smart Home Market Growth Opportunities

    Home Entertainment Systems to Support the Future Growth Potential of Mass IoT

    The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...

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  9. 20 Dec 2022  |  Global

    Predictions for the Cloud Industry

    Some fifteen years after the cloud burst into our consciousness, enterprises are no longer exploring the model, but honing it. In 2023, the focus will be on optimizing complex hybrid, multicloud environments—for cost, app performance, and flexibility. Increasingly important use cases, leveraging Internet of Things (IoT) and artificial intelligenc...

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  10. Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...

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    Special Price $2,205.00 save 10 %