IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 29 Apr 2020  |  North America  |  Market Research

    Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market

    Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems

    This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...

    $4,950.00

    Special Price $3,712.50 save 25 %

  2. 29 Apr 2020  |  Global  |  Market Research

    Growth Opportunities Driven by Emerging Technologies in Financial Services—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that the Perceived Benefits of IoT, AI, and Blockchain are Driving Investments in Emerging Technologies

    One of the most significant trends in the Financial services industry has been the emergence of FinTech. As technology transforms and disrupts the manner in which financial services are consumed and delivered to customers, new business models, pricing models, products, and services are emerging. Regulators have acknowledged the importance of the im...

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  3. 16 Apr 2020  |  North America  |  Market Research

    Data Protection & Management in Light of COVID-19

    The novel corona virus has forced companies into telework with little to no preparation. In this environment, it is critical to protect corporate data, and ensure that protection spans your entire IT environment, regardless of where employees are working or who is staffing the corporate data center. The best protection is a modern, cloud-based data...

    $3,000.00

    Special Price $2,250.00 save 25 %

  4. 10 Apr 2020  |  Global  |  Market Research

    The Enterprise Blockchain Multiverse—Cross-Industry Analysis and Ecosystem Development, 2020–2026

    Growth Opportunities for a Web 3.0-Enabled World

    Blockchain is finally overcoming early confusion and hype. It is a spectrum technology that can be applied to achieve many possible outcomes. Its best uses are in the creation of trusted digital connective tissue in open, complex ecosystems and in the programmatic creation of digital value where it cannot be easily be replaced by centralized system...

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    Special Price $3,712.50 save 25 %

  5. 14 Mar 2020  |  North America  |  Market Research

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...

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    Special Price $1,125.00 save 25 %

  6. 12 Mar 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, Forecast to 2026

    Increasing Competition and Opportunities in a High Growth Market

    The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

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    Special Price $3,712.50 save 25 %

  7. 05 Mar 2020  |  North America  |  Market Research

    Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020

    SMBs are a Driving Force Behind Mobile Worker Applications Growth

    This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

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    Special Price $1,125.00 save 25 %

  8. 02 Mar 2020  |  Global  |  Market Research

    Convergence of AI and IoT—Market Opportunities and Challenges, 2019

    Transformative Impact of Artificial Intelligence and Internet of Things will Enable New Levels of Prediction and Automation in IIoT Environments

    The convergence of Internet of Things (IoT) and artificial intelligence (AI) has the potential to drive new revenues for vendors and adopters. Improved efficiency and cost optimization of organizational processes are core advantages that are made possible through the application of such solutions. IoT-AI convergence can deliver new advantages in t...

    $3,000.00

    Special Price $2,250.00 save 25 %

  9. 20 Feb 2020  |  North America  |  Market Research

    Wireless Carrier Strategies and Opportunities in the North American Mobile Workforce Apps Market, 2020

    Leveraging the App Reseller Role to Sell Adjacent Services, Improve Positioning, and Decrease Churn

    This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost...

    $1,500.00

    Special Price $1,125.00 save 25 %

  10. 14 Feb 2020  |  Global  |  Market Research

    Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

    Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

    $3,000.00

    Special Price $2,250.00 save 25 %