IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 11 Aug 2021  |  Global  |  Market Research

    AI in the Public Sector Growth Opportunities

    AI is the Key Disruptive Technology that Will Drive the Future Growth of the Public Sector

    This Frost & Sullivan research service examines the role artificial intelligence (AI) will play in the transformation of the public sector. As the public sector continues to evolve, governments have started adopting AI by implementing pilot projects in partnership with the private sector. Among the key public sector areas, defence and military has ...

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  2. 02 Aug 2021  |  North America  |  Frost Radar

    Frost Radar™: Low-Code Application Platforms, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    As businesses emerge from the COVID-19 pandemic operating environment, they are caught in a strange position of having to resume former foci (streamlining operations, improving employee productivity, and enhancing the customer experience), but doing so in a wildly different operating environment than they were in 18 months ago. Low-code development...

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  3. 29 Jul 2021  |  Global  |  Technology Research

    Federated Learning: New Approach to Building AI Models

    Leveraging Open Source Tools to Accelerate Technology Development across Organizations and Regions

    Traditional machine learning (ML) models are centralized and involve vast amounts of data. However, both the urgency to guarantee data privacy and to abide by strict regulations imposed across regions have contributed to the emergence of a new and powerful alternative technique, federated learning. Instead of acquiring data from a central server or...

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  4. 08 Jul 2021  |  North America  |  Market Research

    Low-Code Application Platforms Growth Opportunities

    Harnessing the Power of Lines of Business in App Development Fuels Innovation Culture

    As businesses emerge from the pandemic operating environment, they are caught in a strange position of having to resume former foci—like streamlining operations, improving employee productivity, and enhancing the customer experience, but doing so in a wildly different operating environment than they were in 18 months ago. One technology that was ...

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  5. 06 Jul 2021  |  Global  |  Tracker

    2021 Update—Total Cellular Internet of Things (IoT) Connectivity Revenue Forecast, 2017-2026

    Although the COVID-19 Pandemic Continues to Affect the IoT Market, Recovery in Anticipated, and the Number of Active Global Cellular IoT Connections is Expected to Reach 3.58 Billion by 2026

    Cellular IoT connectivity is a booming market. It is witnessing rapid growth as 2G and 3G connections are being replaced with 4G-LTE, 5G, and low-power connections. Typically, 4G-LTE and 5G connections are the major revenue generators for cellular network operators. In 2020, global connectivity revenue stood at $47.02 billion. Asia-Pacific accounte...

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  6. 30 Jun 2021  |  Global  |  Tracker

    2021 Total Cellular Internet of Things (IoT) Connections Breakdown by Connectivity Protocol, 2020–2026

    Cellular IoT Powers Forward as 5G and Low-Power Solutions Come to the Forefront

    The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

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  7. 30 Jun 2021  |  Global  |  Tracker

    2021 Update—Total Cellular Internet of Things (IoT) Connections Forecast, 2017–2026

    Although the Impact of the COVID-19 Pandemic Continues to Reverberate in the Internet of Things (IoT) Market, Expected Recovery will Result in 3.58 Billion Active Cellular IoT Connections by 2026

    The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

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  8. 29 Jun 2021  |  Global  |  Market Research

    Global Location Intelligence Growth Opportunities

    Advancements in Mapping, Positioning, and Analytics Driving Demand for Location Analytics

    This study defines location intelligence (also known as location-based services [LBS]) as a suite of hardware, software, and services that help organizations unearth geographic context from enterprise data by: • Acquiring and managing location data associated with assets, users, and customers, • Combining this data with those from other...

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  9. 16 Jun 2021  |  Global  |  Tracker

    2021 Update: Total Internet of Things (IoT) Device Forecast, 2020-2026

    Although the Impact of COVID-19 Continues to Reverberate in the Internet of Things (IoT) Market, with the Expected Recovery in Coming Years there will be Over 65 Billion Devices Active Globally by 2026

    This study is an updated IoT Device forecast with 2020 as the base year. The forecast accounts for the impact of the COVID-19 pandemic on the adoption and implementation of IoT devices in 2021 and beyond. The study is a detailed forecast of the total number of IoT devices globally. The study is broken out by region: North America, Asia-Pacific, Eur...

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  10. 16 Jun 2021  |  Europe  |  Customer Research

    Frost & Sullivan Cloud User Survey, European Edition, 2020

    Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud

    The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...

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