IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Nov 2020  |  North America  |  Market Research

    COVID-19 Geopolitical Chaos Highlights the Importance of Marketing Automation Solutions, 2020

    Transformational Growth will Result as the Way We Communicate Fundamentally Changes

    The COVID-19 pandemic changed the way businesses run and how people communicate. Digital is king, and with the social distancing and lockdown rules in place, businesses must invest in digital solutions that enable remote working and automate business processes such as marketing and sales. Without these adjustments, businesses will lose out on conne...

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  2. 17 Nov 2020  |  North America  |  Market Research

    Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025

    Competition Moves up the Stack as IaaS Adoption Accelerates

    The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...

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  3. 12 Nov 2020  |  North America  |  Market Research

    North American Mobile Asset Management Market Continues Steady Growth Across Multiple Use Cases, Forecast to 2025

    COVID-19, More Affordable Technologies, and Higher Customer Expectations are Driving New Sales

    This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...

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  4. 04 Nov 2020  |  North America  |  Market Research

    Desktop-as-a-Service Market Powering a Post-Pandemic Workforce

    Growth Opportunities in the Desktop-as-a-Service Market

    In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

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  5. 29 Oct 2020  |  North America  |  Market Research

    Increasing Digitization Transforming the Construction Management Solutions Market, 2020

    A Younger Workforce, Mobile Devices, and Increasing Documentation Encourage the Transition from Pen, Paper, and Spreadsheets to Dedicated Software

    The construction management solution (CMS) market is crowded with numerous small and large vendors competing for customers and market share. Among the most important sources of competitive differentiation are the depth of a vendor’s product line strategy and the ability to address the needs of a variety of stakeholder groups involved in a constru...

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  6. 20 Oct 2020  |  North America  |  Market Research

    Growth Opportunities in the Global Edge Analytics Market, Forecast to 2025

    Demand for Low-Latency Real-Time Insights Drives Demand for Edge Analytics

    This study focuses on the global edge analytics software market. Edge analytics solutions utilize devices such as routers, sensors, integrated access devices (IADs), and multiplexers to sift through and rank large amounts of data. Edge analytics software analyzes data on the device, reduces latency, eliminates the need for large amounts of data tra...

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  7. 13 Aug 2020  |  North America  |  Market Research

    Global Big Data Analytics Market Fueling Artificial Intelligence, 2020

    Predictive Analytics and Security Applications Present Key Growth Opportunities

    This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...

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  8. 07 Jul 2020  |  North America  |  Market Research

    North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

    Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

    This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...

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  9. 08 Jun 2020  |  North America  |  Market Research

    Helping Businesses Accelerate Their Cloud Journeys in the Post-COVID-19 Era

    Growth Opportunities for Cloud and Managed Services Providers

    In the fast-paced global economy, a successful business must be an agile business—one that can anticipate and respond quickly to changing economic, regulatory, and market conditions. However, no one anticipated the COVID-19 pandemic, which has tested just how agile companies are. With no time to gather data, consider options, install systems, or ...

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  10. 12 May 2020  |  North America  |  Market Research

    Global Internet Protocol Proxy Networks Market, Forecast to 2025

    IPPNs Help Enterprises Gather the Competitive Data They Require

    Web sites make regular changes to their information based on the Internet protocol (IP) address, location, and demographic attributes of visiting users. As a result, companies must perform competitive analyses, price comparisons, and data extraction, as simulated users, to capture this customized information. Companies not familiar with these Web s...

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