IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Dec 2021  |  Global

    The Network-Enabled Hybrid Cloud

    The Network Edge Drives New Growth Opportunities in Hybrid Cloud Networking

    Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data ce...

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  2. 24 Dec 2021  |  Global

    When Blockchain and IoT Work Together: Reappraising the Promises and Pitfalls

    Understanding the Convergence and Moving Past the Hype to See Real Value and Growth Opportunities

    This study serves to explain how Blockchain and IoT can work together, what each technology is, how it works, how they integrate together, and example use cases. • Blockchain and IoT represent two collections of technologies with tremendous potential to improve and optimize businesses operations and daily life, but despite the heralding of a ne...

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  3. 21 Dec 2021  |  Global

    ASEAN Data Center Colocation Services Growth Opportunities

    Rising Digitalization Enable Market Growth

    Southeast Asia is an important data center colocation services market in Asia-Pacific. The market will continue growing with the increasing implementation of digital transformation initiatives, favorable government policies, a business-friendly environment, and political stability. Enterprises shifting their focus to disruptive technologies will al...

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  4. 07 Dec 2021  |  North America

    Supply Chain Issues Help Power Highly Competitive North American Mobile Asset Management Market

    Increased Need for Asset Visibility, New Technologies, and Go-To-Market Strategies Drive Industry Growth

    With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

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  5. 06 Dec 2021  |  Global

    Global Artificial Intelligence in Supply Chain Management Growth Opportunities

    Cognitive Technologies Drive SCM Solutions to Address Industry Challenges

    Artificial intelligence (AI) and cognitive technologies are becoming a critical element of supply chain management (SCM) solutions as they evolve from point to integrated solutions. AI plays a vital role in making SCM more agile, transparent, and customer-oriented. In this report, Frost & Sullivan examines the importance of AI in transforming SC...

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  6. 03 Dec 2021  |  Latin America

    Hyperscalers Driving Colocation Growth in Latin America

    Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

    The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

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  7. 17 Nov 2021  |  Global

    Global Artificial Intelligence Growth Opportunities

    Transformative Mega Trends of AI

    Artificial intelligence leverages algorithms and large datasets to identify underlying relationships and drive new or better business outcomes. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The potential ...

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  8. 19 Oct 2021  |  Global

    Global Data Monetization Platform Growth Opportunities

    AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

    This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the va...

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  9. 13 Oct 2021  |  Global

    Ethical AI is Pivotal to the Maximization of the Future Growth Potential of the Global AI Market

    Ethical AI Practices and Advisory will be Incorporated in AI Technology Growth Strategy to Maximize Future Market Growth Potential

    Artificial intelligence (AI) is transforming organizations, industries, and the technology landscape. The world is moving to the increased adoption of AI-powered smart applications/systems, and this trend will increase exponentially over the next few years. AI technologies are maturing, and the need to leverage their capabilities is becoming a CXO ...

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  10. 28 Sep 2021  |  North America

    Hyperscaler Demand Drives the North American Data Center Colocation Services Market

    Businesses’ Digital Transformation, Content Consumption, and Advanced Technologies Fuel Growth in a Mature Market

    The North American data center colocation services market is a mature yet growing market due to the constantly increasing demand for digital services and the continued availability of land, energy, and financial power. It has over 150 providers with a diverse footprint, customer focus (retail and hyperscaler), and capabilities. Some have a global r...

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