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IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- CRM
- ERP
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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16 Jun 2026 | South Asia, Middle East & North Africa | Customer Research
State of the Cloud, India, 2025
Balancing Growth, Modernization, and Control in a Rapidly Digitizing Economy
India’s digital transformation is accelerating, but not through uniform, large-scale cloud migration; instead, enterprises are taking a more deliberate, use case-driven approach, balancing hybrid environments and incrementally modernizing applications to enable AI while maintaining continuity of core systems.This reflects a market still focused on ...
$4,950.00 -
16 Apr 2026 | Latin America | Customer Research
The State of the Cloud—Latin America, 2025
Highlights from the 2025 Frost & Sullivan Cloud Decision-Maker Survey
Since 2010, Frost & Sullivan has conducted an annual survey involving cloud decision-makers in both information technology and business areas. The purpose of this survey is to understand perspectives, choices, and acquisition strategies of organizations worldwide concerning cloud technologies.In this report, Frost & Sullivan examines and analyzes r...
$4,950.00 -
26 Feb 2026 | Global | Customer Research
Data Center Colocation: Decision-Makers’ Insights and Strategic Priorities, 2026–2027
Highlights from the Annual Frost & Sullivan Global IT and Business Decision-Makers Survey
Frost & Sullivan’s annual survey of IT and business decision-makers, now in its 16th year, examines evolving perceptions, investment priorities, and purchasing behaviors related to digital infrastructure. The study explores how organizations align technology adoption with business objectives amid rapid technological change.This research presents co...
$4,950.00 -
06 Feb 2026 | Global | Customer Research
The Future of Multi-Access Edge Computing: Decision-Makers’ Spending Priorities and Growth Opportunities, 2026
Highlights from the Annual Frost & Sullivan Global IT Decision-Makers (ITDM) Survey
Frost & Sullivan's annual survey of IT and business decision-makers, now in its 16th year, aims to understand their perceptions, decisions, and purchasing behaviors. In 2024, Frost & Sullivan introduced a new set of questions focused on multi-access edge computing (MEC) to the yearly survey, and in 2025, it is possible to contrast results for 2024 ...
$4,950.00 -
19 Jan 2026 | Global | Customer Research
AI in 2025: Global Trends and Enterprise Reality
What the Latest Data Reveals About Adoption Drivers and Challenges, Trends, and Strategic Enablers
The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...
$4,950.00
