IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 17 Dec 2020  |  North America

    Frost Radar™: Latin America Managed Public Cloud Service Providers, 2020

    Benchmarking Future Growth Potential

    Cloud migration—specifically, migrating legacy applications and data to a cloud environment—has become one of the top hindrances companies face when planning and implementing a cloud strategy. This is due to a number of reasons, both technical and non-technical, including the physical challenge of moving vast amounts of data to the cloud; incom...

    $4,950.00
  2. 09 Dec 2020  |  Global

    Frost Radar™: Global Platform and Infrastructure as a Service Market, 2020

    Benchmarking Future Growth Potential

    Competition in the public cloud market has moved up-the-stack. As cloud IaaS services become increasingly commoditized, leaders in the cloud infrastructure space - including AWS, Microsoft Azure, and Google Cloud Platform - are enhancing their development and delivery platforms as a way to woo the next generation of application developers, and thu...

    $4,950.00
  3. 30 Oct 2020  |  North America

    Frost Radar™: Desktop-as-a-Service Market, 2020

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) solutions to enable remote work environments for employees. By freeing employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

    $4,950.00
  4. 25 Sep 2020  |  Asia Pacific

    Frost Radar™: ASEAN Peer-to-Peer (P2P) Lending Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The Association of Southeast Asian Nations (ASEAN) peer-to-peer (P2P) lending industry is disrupting the small and medium enterprise (SME) loan market that is primarily served by banks. P2P lenders are launching products that use technologies such as machine learning and artificial intelligence (AI) to shorten the entire lending process from more t...

    $4,950.00
  5. 14 Sep 2020  |  Asia Pacific

    Frost Radar™: Asia-Pacific Hosted IP Telephony and UCaaS Market, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The Asia-Pacific hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is experiencing dynamic growth caused by a surge in demand for cloud-based communications platforms. As industries gradually evolve in the digital economy, enterprises are embracing UCaaS to capitalize on the benefits of cloud-based servi...

    $4,950.00
  6. 20 Aug 2020  |  North America

    Frost Radar™: Hybrid Cloud Management Platform Market, 2020

    A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

    As enterprises increase their use of both cloud and physical infrastructures to support a digital business, they require tools that enable easy, efficient, and consistent management of all infrastructures. Hybrid cloud management platforms have become a necessary tool for efficiently and effectively managing the enterprise IT environment. Operatin...

    $4,950.00
  7. 28 Jul 2020  |  Global

    Frost Radar™: User and Entity Behaviour Analytics Based on Machine Learning, 2020

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    As intrusions employ a wide variety of attack vectors and methods, companies have to seriously consider continuous security monitoring, which provides real-time visibility of users and their devices when they attempt to connect to or work on an enterprise network. Security monitoring gives companies the ability to constantly look over their network...

    $4,950.00
  8. 19 Jun 2020  |  Global

    Frost Radar™: Global Business Intelligence Platforms Market, 2020

    Benchmarking Future Growth Potential

    Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...

    $4,950.00
  9. 21 May 2020  |  North America

    FROST RADAR™: Mobile Handset Market, 2020

    Benchmarking Future Growth Potential

    Colloquially referred to as cell phones, mobile handsets have a primary function to serve as a portable telephone that can make and receive calls over a radio frequency link while the user is moving within a telephone service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones with the primary distinction between e...

    $4,950.00
  10. 20 May 2020  |  Latin America

    FROST RADAR™: Hosted IP Telephony and UCaaS Market in Latin America and the Caribbean, 2020

    Benchmarking Future Growth Potential

    The Latin America and Caribbean (CALA) UCaaS market exhibited a strong, double-digit performance in 2019, in terms of both users and revenue. Future growth is expected and forecast in the double-digit range and will be driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technology co...

    $4,950.00