Retail Market Research Reports

  1. 24 Feb 2016  |  Global  |  Market Research

    Travel and Hospitality Customer Care Market, 2016

    Cultural and Business Shifts Creating Enormous Opportunities and Equally Formidable Challenges, Social Media Storms to Forefront as New Channels Seek to Improve Customer Experience

    The world of customer care is changing faster than most companies can keep up with, and that is both a challenge and an opportunity. Customers today expect companies to know a lot about themtheir preferences, needs, past behaviors, priorities, and expectations. But they also expect companies to act on that information to significantly improve the ...

  2. 05 Jan 2016  |  Global  |  Market Research

    Global Smart Card Market, 2015

    SIM Cards, Banking and Payment, Government and ID Application Segments to Spur Uptake

    Increased efficiency and security offered by smart cards continues to drive adoption of smart cards globally. While SIM cards and banking and payment application constitute a major portion of smart card applications, increased demand for secure identification is driving the growth of smart cards for Government ID projects. In this report, Frost & S...