Unified Communications and Collaboration (UCC) Market Research Reports
Businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies. Long gone are the days when businesses relied solely on telephony and email to conduct their daily tasks. Today, businesses are deploying a broad array of communications and collaboration applications including telephony, email, voicemail and unified messaging, instant messaging (IM) and presence, audio, web and video conferencing, file sharing and white-boarding, mobility, social networking and more. New generations of business users are choosing more social and visual modes of collaboration accessible on the devices and interfaces of their choice, anywhere, anytime.
As businesses look to consolidate and more effectively manage their communications infrastructure, they are integrating multiple technologies and tools into unified communications and collaboration (UC&C) solutions powered by session management, virtualization, cloud architectures and software-defined networks. To ensure higher ROI and future-proof their technology investments, businesses are investing in best-of-breed, standards-based solutions that can be tightly integrated for greater end-user productivity and more efficient IT management.
The combination of dramatic demographic changes and accelerated technology evolution is creating demand for a new approach to IT and business communications. We are seeing a powerful shift in IT towards new cloud delivery models that enable more flexible and cost-effective technology management and consumption. Holistic digital transformation initiatives are driving business IT and communications towards a Social, Mobile, Collaborative Cloud future.
Organizations around the world—large and small—have never before faced a more complex environment in which to operate and compete successfully. Vendors, service providers, channel partners and end users alike need information, advice and guidance to help them chart their course through this turbulent transition to a competitive advantage powered by advanced communication and collaboration technologies. With analysts covering all aspects of the UC&C technology stack, including infrastructure, applications, services and end-user devices, Frost & Sullivan is uniquely positioned to provide comprehensive coverage with a global perspective for all value-chain participants.
Frost & Sullivan’s UC&C team provides the following benefits to vendors, service providers, channel partners, and end-user organizations:
Extensive back catalogue of research in the majority of UC&C market sectors, as follows:
- Services: UCaaS, CPaaS, Managed UC Services, Audio, Web, Video Conferencing Services, VoIP Access and SIP Trunking
- Applications: UC Applications, Mobile UC, Web Conferencing, Web/Virtual Events, Social Media, Desktop Video, Content Collaboration, Team Collaboration
- Endpoints: Desk Phones, Soft Phones, Mobile Clients, Audio and Video Conferencing Endpoints, Professional and Consumer Headsets, Microphones
- Platforms & Infrastructure: Enterprise Telephony, VM/UM, IM/Presence, Video Conferencing Infrastructure, Media Gateways, SBC, VDI
- Technology: API, VoIP, SIP, WebRTC, Virtualization, SDN, Video
Comprehensive global coverage with local expertise in all major world regions
Experienced and expert team of analysts with decades of experience in the communications and collaboration industry
Accurate market forecasts and market share analysis coupled with thought leadership perspective on major industry trends
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18 Apr 2014  |  North America  |  Customer Research
Future of Cloud Computing Technologies in Enterprises in the United States and Europe
Opportunities in the 5 Key Markets from a Customer Perspective
The overall research objective is to measure the current use and future decision making-behavior toward IT technologies, specifically cloud computing. More than half of US and European respondents currently using cloud technologies find cloud computing technologies to be highly effective, which indicates that exposure to these technologies can lead...
$12,500.00
Special Price $9,375.00 save 25 %
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03 Mar 2014  |  Asia Pacific  |  Market Research
Managed Unified Communications (UC) Services in Asia-Pacific
The Next Wave of Growth in UC
This market insight covers the managed UC services in the Asia-Pacific region. It includes an executive summary, market overview, and analysis of market participants as well as the analyst recommendations. Though the growth of UC has slowed down since 20092010, there is still demand. This demand, however, is not for the in-silo components of UC bu...
$1,500.00
Special Price $1,125.00 save 25 %
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17 Feb 2014  |  Europe  |  Market Research
Video Conferencing for Healthcare
Market Analysis and Case Studies from the Healthcare Industry
Frost & Sullivan's on-going research into the video conferencing services market identified healthcare as one of the key vertical industries that will drive market growth. Video conferencing is transforming the provision of healthcare. Video conferencing and 'telemedicine' are on the healthcare road map of most governments in Europe. In this Market...
$2,450.00
Special Price $1,837.50 save 25 %
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05 Feb 2014  |  Asia Pacific  |  Market Research
Analysis of the Enterprise Mobile Collaboration Services Market CY2013 in Asia-Pacific
Mobile Messaging Uptake and Apps Surge Indicate Promise for a Fragmented Market
This market insight includes an analysis of the enterprise mobile collaboration services market in the Asia-Pacific region. Market sizing and forecast are provided for Asia-Pacific in terms of unit shipment of services licenses. A detailed discussion of different unified communication (UC) vendors and service providers' service subscription plans a...
$1,500.00
Special Price $1,125.00 save 25 %
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31 Jan 2014  |  Asia Pacific  |  Market Research
Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market
Disruptive Integrated Applications and New Partnerships Drive Growth
This market insight includes analysis of the enterprise mobile collaboration applications market in the Asia-Pacific region. Market sizing and forecast is provided for Asia-Pacific in terms of unit shipment of licenses. Detailed discussion of different UC vendors' licensing models are provided. The competitive landscape is examined at a vendor leve...
$1,500.00
Special Price $1,125.00 save 25 %
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23 Jan 2014  |  Asia Pacific  |  Tracker
Asia-Pacific Enterprise Telephony Market H1 2013 Tracker
Will the Declining Enterprise Telephony Market Get Better?
This Asia-Pacific enterprise telephony market study analyses the market trends, vendor market performance, vertical and horizontal market splits, go-to-market strategies, and major public customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), WPBX, and IP PBX. This research is based on Frost & Sulliva...
$15,000.00
Special Price $11,250.00 save 25 %
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21 Jan 2014  |  Europe  |  Market Research
Next Generation Education
Visual Collaboration Vendor Insight
Frost & Sullivan's on-going research into the video conferencing services market identified education as one of the key vertical industries for growth of video conferencing infrastructure and endpoints. Virtual learning is on the technology road-maps of most educational institutions and is a key enabler of highly popular distance learning courses. ...
$2,450.00
Special Price $1,837.50 save 25 %