Patient Portals in Africa

Key to Successful Patient Engagement

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The African patient portal market is in its nascent stage. Most of the providers have been developing in-house applications, which focus only on the administrative and billing applications. The government’s prioritisation of eHealth will eventually lead to the growth of patient portal adoption. This study takes a look at the overall patient portal market in Africa with a detailed analysis of the South African and Kenyan markets. It also provides the major drivers and restraints for market growth. In addition, the advantages of adopting patient portals are highlighted along with the industry trends. The different types of patient portals, the elements impacting their growth, and a brief customer analysis are a

Table of Contents

Patient Portals in AfricaExecutive SummaryKey FindingsKey Findings (continued)Definitions and ScopeDefinitions and ScopeTypical Patient Portal LayoutGeographic ScopeMarket OverviewOverview of African Health SystemMarket BackgroundMacro AnalysisPESTLE Analysis—South AfricaPESTLE Analysis—KenyaStakeholder AnalysisMarket Segmentation Key Stakeholders of Patient Portals Advantages of Patient Portals for Key StakeholdersDrivers and Restraints—Total Patient Portal Market for Hospitals, Payers, and Physicians Market Drivers Drivers ExplainedDrivers Explained (continued)Drivers Explained (continued)Market RestraintsRestraints ExplainedRestraints Explained (continued)Restraints Explained (continued)Industry Trends Industry Trends and Current Level of Patient-Provider EngagementProduct Segmentation Difference between PHR and Patient PortalCommon Features and Capabilities of Patient PortalsElements Impacting Patient Portal Adoption Common Types of Patient Portals Based on Technology Common types of Patient Portals Based on PricingPatient Portals Vs. Mobile Applications (Healthcare)Patient Portals Market South Africa BreakdownSouth Africa Breakdown (continued)South Africa Breakdown (continued)Kenya BreakdownKenya Breakdown (continued)Competitive AnalysisCompetitive Environment Customer AnalysisCustomer Adoption—TrendsThe Last Word3 Big Predictions Legal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy

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